Oracle 1Z0-1034-21 考試概覽:

認證廠商:	Oracle
考試名稱:	Oracle B2C Service 整合與開發 2021 實作要點
考試代碼:	1Z0-1034-21
考試時間:	120 分鐘
支援語言:	English
考試形式:	單選題, 多選題
相關認證:	Oracle B2C Service 實作專業人員
推薦課程:	Oracle University 培訓
考試報名:	Oracle 認證註冊
範例考題:	Oracle 1Z0-1034-21 範例考題
考試方式:	透過 Oracle 測試提供商進行線上監考考試
必備條件:	建議具備 Oracle B2C Service (Service Cloud) 管理及基本整合概念的相關經驗。
官方大綱網址:	https://education.oracle.com/

Oracle 1Z0-1034-21 考試大綱主題:

章節	目標
安全性與存取控制	- 驗證與授權 1. 角色與設定檔 2. SSO 與身分識別整合概念
開發與指令碼撰寫	- B2C Service 指令碼與 API 1. RightNow 物件查詢語言 (ROQL) 2. 用戶端與伺服器端擴充功能 3. Connect PHP / API 使用概念
整合概念	- 整合方法 1. 外傳訊息與事件驅動整合 2. 中介軟體與第三方整合模式 3. REST 與 SOAP Web 服務
資料管理與自訂	- 商務規則與自動化 1. 工作流程與商務規則引擎 2. 指令碼與伺服器端邏輯 - 資料物件與綱要自訂 1. 資料關係與條件約束 2. 自訂物件與欄位
部署與疑難排解	- 設定生命週期管理 1. 環境間的遷移 2. 診斷與記錄
B2C Service 架構與基礎知識	- Oracle B2C Service (Service Cloud) 架構概述 1. 專員桌面與管理介面 2. 核心元件與資料模型

最新的 CX Service 1Z0-1034-21 免費考試真題：

問題 #1

What two benefits are gained by using Message Bases to control page content in Customer Portal?

A. quicker site copies to different interfaces
B. quicker initial page setup
C. less configuration
D. one point of change for page content changes
E. Automatic Language Translation!

答案：A,E

問題 #2

Identify the correct Connect Web Services for SOAP .NET code snippet for retrievingNamedID values for the Opportunity. Survey object.

A. NamedID [ ] valuesForNamedID = _client .GetValuesForNamedID ("Opportunity - Survey" , null, clientInfoHeader);
B. NamedID [ ] valuesForNamedID = _client .GetValuesForNamedID (clientlnf oHeader, null,
"Opportunity.Survey");
C. NamedID [ ] valuesForNamedID = _client. GetNamedlDValues (clientlnf oHeader, null,
"Opportunity.Survey");
D. NamedID [ ] valuesForNamedID = ^client.GetNamedID (clientlnf oHeader, null, "Opportunity.Survey",
"values");
E. NamedID [ ] valuesForNamedID = _client. GetOpportunitySurveyValuesByNamedlD <) ;

答案：D

問題 #3

Which statement is true about the JavaScript API?

A. It cannot be used in Custom Object workspaces.
B. It is available as JavaScript objects and can be exposed through browser controls in a workspace.
C. It Is available when you use the Connect Common Object Model CCOM for API operations.
D. It comes with in-built exception handling.

答案：C

問題 #4

You have deployed a CPM and would like to log any errors that happen in its execution. Which option is not available to you from the CPM logic?

A. writing to the notes field of the object on which you are performing CPM actions
B. the log files maintained in the configuration panel in the console
C. logMsasage ( "message" ) ;
D. writing to a custom logging table within the CPM code

答案：B

問題 #5

After a recent edit to the Support Home page, your client notices that Analytics is showing a massive drop in visits being recorded.
Which edit caused the reporting change?