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最新的 ACDS-3382 33820X 免費考試真題:

1. Avaya Common Servers supported for new orders for Virtual Appliance Deployments of Avaya Aura® 8.1.x applications will be shipped with Dell Gen 10 servers using Intel Skylake processors. There are three (ASP 110, 120 and 130) variants of this Avaya Solutions Platform (ASP) that differ only in the way the software is loaded on the server, because the underlying hardware is the same.
Which two statements are true for the ASP 130? (Choose two.)

A) Avaya provides tools to install/upgrade the VMware hypervisor.
B) Standard VMware version (non-customized) is used.
C) Apps are installed, and host managed using vSphere web client or customer-provided vCenter server.
D) Remote upgrade of servers is supported, and site visit is not required.

2. A customer has inquired about Avaya Callback Assist (CBA) to learn about immediate and scheduled callbacks with Avaya Experience Portal. From a technical and administration standpoint, CBA supports which two environments? (Choose two.)

A) EC500
B) CTI
C) SIP
D) PRI

3. A customer with a large Contact Center needs a self-service landing pad for incoming calls to handle all the requests that don't require agent support, and also provide a means to fairly distribute agent-bound calls among multiple sites by using Avaya Intelligent Customer Routing (ICR).
When there are multiple Communication Manager (CM) systems, what allows ICR to connect to the PSTN and CM with Call Center Elite systems via SIP?

A) Avaya Aura® Media Server
B) Avaya Aura® Session Manager
C) Avaya Oceana®
D) Avaya Session Border Controller

4. From a migration standpoint, when implementing Avaya Oceana® and Avaya Analytics™, what are three ways that Avaya preserves the customer's Investment? (Choose three.)

A) By using the benefit of Avaya Proactive Contact
B) By using the benefit of Call Center Elite
C) By using the benefit of Avaya IX'M Workforce Engagement
D) By using the benefit of Avaya Call Management System
E) By using the benefit of Avaya Aura® Contact Center

5. Refer to the exhibit.

In this example, the target market is enterprise contact centers and general enterprise telephony customers who are implementing CTI applications with Communications Manager.
Which open standards-based solution runs on a Linux server, is tightly integrated with a Communication Manager and Elite Multichannel solution, and is missing from this diagram?