最新的ACIS認證 7392X考試題庫

問題1

How can an Installer Identify If a customer has the Avaya Aura Call Center Elite package?

A. Check the System-Parameters Customer-Options Form and search for the Vectoring (3.0 Enhanced) field.

B. Check the System-Parameters Customer-Options Form and search for the EAS field.

C. Check the System-Para meters Customer Options Form and search for the Call Center Elite field.

D. Check the Feature-Related System Parameters and search for the Call Center Elite field.

正確答案: C

問題2

Which three- Vector Directory Number (VON) parameters are associated with the active VDN? (Choose three.)

A. Best Services Routing (BSR) Application

B. VDN Skill

C. Tenant Number (TN)

D. Class of Services (COS) .

E. Measured

正確答案: A,B,C

問題3

Which statement about concurrent agent user licenses is true?

A. Only the specified number of licensed units can gain access to more than one skill at a time.

B. Number of agents that can be registered in more than one Communication Manager simultaneously.

C. Only the specified number of licensed units can gain access to and register the agent with Communication Manager at any given time.

D. Number of agents that can be added to the system.

正確答案: C

問題4

A supervisor with console permission cm enter an agent's login ID, and add or remove an agent's skill via Feature Access Code (FAC). Agents can also dial FAC to add or remove a skill.
Which statement is true about the configuration of this feature?

A. The supervisor's class of restriction (COR) must have the field "Can Force a Work State Change" set to y.

B. The supervisors COR must have the field "Add/Remove Agent Skills" set to y.

C. The supervisors class of services (COS) must have the field "Add/Remove Agent Skills" set to y.

D. The supervisors COS must have the field "Can Force a Work State Change" set to y.

E. The agent's COS must have the field "Add/remove Agent Skills" set to y.

正確答案: C

問題5

Which component handles the featured of Avaya Aura Call Center Elite?

A. Presence Services

B. Media Server

C. Session Manager

D. Communication Manager

正確答案: D

問題6

Which two Vector Variable types are strictly global in scope? (Choose two.)

A. value

B. collect

C. Stepcnt

D. ani

E. dow

正確答案: B,D

說明：（僅 VCESoft 成員可見）

問題7

Direct Agent calls are not getting counted correctly In the Call Management System (CMS). What must be administered so that Direct Agent calls are measured properly?

A. skill-level

B. Class of Restriction (COR)

C. Class of Service (COS)

D. ead-mla

正確答案: B

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