最新的ACSS認證 7497X考試題庫

問題1

Which credentials does Avaya Oceana Workspaces use for Agent login?

A. Avaya Breeze Authorization Service and LDAP as Authentication Authority

B. Avaya Breeze Authorization Service and Avaya Communication Manager extension and password

C. Avaya Breeze Authorization Service and Avaya Control Manager Agent username and password

D. Avaya Breeze Authorization Service and Avaya Communication Manager Agent username and password

正確答案: D

問題2

A customer is troubleshooting the integration between AES and Avaya Oceana Call Server Connector. During the integration the customer finds the following message while checking the AES DMCC log files

After reviewing the error message, which action will fix the customer's problem?

A. Change the CSC user password in AES server and reboot AES.

B. Match the correct CSC user password In AES and CSC service.

C. Redeploy CSC Service and reboot Oceana Cluster 1.

D. Reboot the AES server and re deploy CSC service.

正確答案: B

問題3

An administrator logs in to ED admin console to check the current interactions status and finds an ED instance with Event Type "ROUTE_CONTACT_SMS".
How is the event type mapped to the SMS channel In Avaya Oceana?

A. The Event Type is mapped to the workflow name, which is configured in SMS Configuration through the Omni channel administration utility.

B. The Event Type Is mapped to the SMS snap in name, which is configured in SMS Configuration through the Omni channel administration utility.

C. The Event Type is mapped to the route point, which is configured in SMS Configuration through the Omni channel administration utility.

D. The Event Type is mapped to the tag, which is configured in SMS Configuration through the Omni channel administration utility.

正確答案: D

問題4

A customer has performed the backup operation for Avaya Oceana solution.
Where can you see the backup of UCA Store service that has been completed 100%?

A. In the System Manager on the Avaya Breeze

B. In the System Manager on the Server Administration under Backup and Restore Job Status

C. In the System Manager on the Cluster Administration under Backup and Restore Job Status

D. In the System Manager on the Server Management

正確答案: B

問題5

Which two steps must be completed before restoring the backup of the Avaya Oceana solution? (Choose two.)

A. Uninstall UCA Store Service, than restart the nodes of the Avaya Oceana Cluster I to delete the UCA Store Space.

B. Uninstall the UCA Store Service, no need to restart the nodes of the Avaya Oceana Cluster 1 to delete the UCA Store Space.

C. Ensure that the UCA Store Service is not installed on the Avaya Oceana Cluster 1.

D. Ensure that the UCA Store Service is installed on the Avaya Oceana Cluster 1.

正確答案: A,C

問題6

After the new Implementation has been performed by the Avaya Business Partner, a customer is trying to login.
While the agent is trying to login, the engineer finds the following error messages:

A. cd /var/log/Avaya/dcm/pu/UnifiedAgentControllet and tail -f ua-bpm-pu-1.log

B. cd /var/log/Avaya/dcm/pu/UnifiedAgentController and tail -f ua-ucm pu-1.log

C. cd /var/log/Avaya/services/AuthorizationService/ and tail -f AuthorizatlonService.log

D. cd /var/log/Avaya/dcm/pu/AuthorizationService/ and tall -fAuthorlzationService.log

正確答案: B

問題7

A customer is monitoring the Work Assignment (WA) PU log files to troubleshoot an Issue with the Avaya Oceana Agent Workspaces and receive the following log messages:

What is the current status of the Agent Workspaces?

A. BUSY

B. CONNECTED

C. READY

D. NOT_READY

正確答案: D

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