最新的SAP Certified Application Associate - SAP Service Cloud 1911 - C-C4H510-01免費考試真題

問題1
Which business partner type is created in a Business-to-Customer scenario in SAP Hybris Cloud for Customer?
Please choose the correct answer.
Response:

正確答案: B
問題2
A user reports an incident. The administrator determines that this incident needs to be reviews by SAP Support. What is the NEXT STEP the administrator must perform in SAP C4C?
Please choose the correct answer.
Response:

正確答案: C
問題3
How can you maintain high data volume on SAP C4C?
There are 2 correct answers to this question.
Response:

正確答案: B,C
問題4
To which objects can you add a registered product?
There are 2 correct answers to this question.
Response:

正確答案: A,B
問題5
When responding to a SAP Cloud for Customer ticket, where is the default sender email address taken from?
Please choose the correct answer.
Response:

正確答案: C
問題6
You need to apply complex changes to an SAP Hybris Cloud for customer system after go live, which option does SAP recommend to implement these changes?
There are 2 correct answers to this question.
Response:

正確答案: B,C
問題7
How do you create an assignment for a service technician in SAP Service Cloud?
Please choose the correct answer.
Response:

正確答案: B
問題8
Your test tenants have been upgrades. Your production tenants will be upgrades in two weeks. Which activities should be avoided until the production tenant upgrade is complete?
There are 2 correct answers to this question.
Response:

正確答案: B,D
問題9
A user is assigned two work centers that contain the same view. In the first work center, the user has unrestricted read and write access. In the second work center, the user has read-only access.
Which access rights does the user get for this view in both work centers?
Please choose the correct answer.
Response:

正確答案: C
問題10
How do you restrict the completion of the main ticket when the related sub-tickets are still open?
Please choose the correct answer.
Response:

正確答案: D