最新的ISQI UXQB Certified Professional for Usability and User Experience - Foundation Level - CPUX-F免費考試真題
問題1
Which two of the following are considered stakeholders but NOT users of a car rental website?
正確答案: E,F
說明：（僅 VCESoft 成員可見）
問題2
Fill in the blanks:
The first activity in a usability test is to write the______.
This describes the purpose of the usability test and Provides________and time estimates.
The first activity in a usability test is to write the______.
This describes the purpose of the usability test and Provides________and time estimates.
正確答案:
1. Usability test plan, 2. Cost
問題3
Fill in the blanks:
The purpose of__________ is to serve as a helpful intermediate step in the transformation of the context of use information into comprehensive__________.
The purpose of__________ is to serve as a helpful intermediate step in the transformation of the context of use information into comprehensive__________.
正確答案:
user needs, user requirements
問題4
Unlike usability tests, usability inspections do not involve users, except where a user adopts the role of evaluator.
正確答案: B
問題5
Which two of the following statements are valid as-is scenarios for an existing car rental website?
正確答案: A,E
說明：（僅 VCESoft 成員可見）
問題6
Fill in the blanks:
A usability_________ shows what representative users are able to accomplish with the interactive system when they carry out representative__________. Eliciting__________ opinions from users, or _________ them, is not part of a usability__________.
A usability_________ shows what representative users are able to accomplish with the interactive system when they carry out representative__________. Eliciting__________ opinions from users, or _________ them, is not part of a usability__________.
正確答案:
1. test or tests
2. tasks or task
3. personal
4. discussing
5. test or tests
2. tasks or task
3. personal
4. discussing
5. test or tests
問題7
Fill in the blank:
A Usability evaluation report is a document reporting the results of a usability test, a_________ or a user survey.
A Usability evaluation report is a document reporting the results of a usability test, a_________ or a user survey.
正確答案:
1. usability inspection
Explanation
Usability evaluation
A process through which information about the usability of an interactive system is gathered in order to improve the interactive system (known as formative usability evaluation) or to assess the merit or worth of an interactive system (known as summative usability evaluation).
Note:
1. Usability evaluation is a common term for
a. Usability test;
b. User survey;
c. Usability inspection.
Explanation
Usability evaluation
A process through which information about the usability of an interactive system is gathered in order to improve the interactive system (known as formative usability evaluation) or to assess the merit or worth of an interactive system (known as summative usability evaluation).
Note:
1. Usability evaluation is a common term for
a. Usability test;
b. User survey;
c. Usability inspection.
問題8
Fill in the blanks:
During a contextual interview, the interviewer treats the interviewee as the while the interviewer is the humble________ (__________model).
During a contextual interview, the interviewer treats the interviewee as the while the interviewer is the humble________ (__________model).
正確答案:
master-apprentice
Explanation
Interviews should focus on gathering information about the current context of use rather than the interactive system itself. They should be done contextually. A contextual interview takes place at the location where the user's interaction with the interactive system usually takes place, for example the user's workplace, their home or in a shop. An ordinary interview takes place in a neutral environment, for example in a meeting room.
During a contextual interview, the interviewer treats the interviewee as the master while the interviewer is the humble apprentice (master-apprentice model). The interviewer asks because they sincerely want to learn -not because they want to demonstrate their knowledge. The interviewer should use open and neutral interview questions rather than closed and leading questions to avoid biasing the interviewee.
The interviewer should rely on an interview checklist to ensure that all relevant topics are addressed, rather than using it to control or steer the interview.
The outcome of this activity is a description of the context of use. The context of use has five components:
Users (people who interact with the interactive system), Goals (what users want to achieve), Tasks (what users do to achieve their goals), Environment (where the interaction takes place), and Resources (the means required to perform the task).
Explanation
Interviews should focus on gathering information about the current context of use rather than the interactive system itself. They should be done contextually. A contextual interview takes place at the location where the user's interaction with the interactive system usually takes place, for example the user's workplace, their home or in a shop. An ordinary interview takes place in a neutral environment, for example in a meeting room.
During a contextual interview, the interviewer treats the interviewee as the master while the interviewer is the humble apprentice (master-apprentice model). The interviewer asks because they sincerely want to learn -not because they want to demonstrate their knowledge. The interviewer should use open and neutral interview questions rather than closed and leading questions to avoid biasing the interviewee.
The interviewer should rely on an interview checklist to ensure that all relevant topics are addressed, rather than using it to control or steer the interview.
The outcome of this activity is a description of the context of use. The context of use has five components:
Users (people who interact with the interactive system), Goals (what users want to achieve), Tasks (what users do to achieve their goals), Environment (where the interaction takes place), and Resources (the means required to perform the task).
問題9
11. Your colleague, Debbie, is planning interviews with users of a restaurant review website. Debbie shows you the interview questions she has written so far and asks you to comment on them.
Which two of Debbie's interview questions are leading?
Which two of Debbie's interview questions are leading?
正確答案: C,F
問題10
Which two of the following statements about user needs are correct?
正確答案: E
說明：（僅 VCESoft 成員可見）
