最新的Salesforce Sales Cloud Consultant認證 CRT-251考試題庫

問題1

The consultant at Cloud Kicks has successfully implemented Einstein Lead Scoring. The VP of sales wants to see the effectiveness of this new functionality.
What should the consultant do to fulfill this request?

A. Create a custom report type for Sales Cloud Einstein records.

B. Add a standard dashboard for Sales Cloud Einstein.

C. Add the Einstein prediction column to the forecast list view.

正確答案: B

問題2

The VP of sales at Cloud Kicks wants the sales team to use the Salesforce mobile app to complete their tasks. The sales team needs to create and edit leads, contacts, and opportunities with ease.
Which feature should the consultant recommend the sales team use?

A. Lightning Mobile Component

B. Einstein Activity Capture

C. Smart Actions

正確答案: C

問題3

The sales department at Cloud Kicks is growing quickly. New sales executives want to prioritize interacting with contacts who make or influence the decision to purchase Sales Cloud.
What should the consultant recommend to document the decision- makers and influencers?

A. Update Primary Contact on all Opportunities.

B. Create @ report showing Contacts with executive job titles.

C. Use Contact Roles on the Opportunity object.

正確答案: C

問題4

Some of the large accounts at Northern Trail Outfitters have many contacts. Sales reps want to see how these contacts relate to each other and understand the reporting structure.
Which feature should the consultant recommend to meet this requirement?

A. Contact Hierarchy

B. Contact Roles

C. Contacts to Multiple Accounts

正確答案: A

問題5

A consultant for Cloud Kicks is migrating data from an on-premises system to Salesforce. The consultant has imported Account records, and is attempting to import the associated Contacts using Data Loader, but the import has failed records. The error messages all read UNABLE TO LOCK ROW.
What is causing these records to fail?

A. Contact records should be imported in the same batch as Account records.

B. Updates to child records that have the same parent records are being processed simultaneously.

C. An Apex trigger on the Account object is firing on insert and causing the Contact import to fall.

正確答案: B

問題6

Northern Trail Outfitters launched Salesforce for its EMEA subsidiary 3 months ago and wants to gain insight into usage.
Which option should a consultant recommend to meet this requirement?

A. Install the Salesforce Adoption Dashboard from AppExchange.

B. Analyze the Setup Audit Trail to determine the number of logins per day.

C. Create and subscribe to a custom report of active users by role.

正確答案: A

問題7

Cloud Kicks (CK) has requested a Statement of Work (SOW) that clearly details who will train users on new features and how the training will be delivered.
Which section of a SOW should the consultant discuss with CK to meet the requirement?

A. Terms and Conditions

B. Scope

C. Background

正確答案: C

問題8

In a recent management meeting, the VP of sales voiced concern over the current economic environment. To better understand the effectiveness of its marketing efforts, the VP expressed a need to monitor and reduce churn going forward.
Which strategy should a consultant recommend to address the VP's concern?

A. Create a year over year sales by Account report.

B. Create a Historical Trending report.

C. Create an average stage duration by Opportunity report.

正確答案: B

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