最新的SAP Certified Associate認證 C_C4H51_2405考試題庫

問題1

What must you consider when you want to upload master data to SAP Service Cloud using templates?
Note: There are 2 correct answers to this question.

A. Data can be loaded or changed only once.

B. You'll need to create an initial file based on predefined fields.

C. You'll need to cleanse the legacy data.

D. The migration run requires an approval from SAP Cloud Support.

正確答案: B,C

問題2

Which master data is synchronized bidirectionally between SAP S/4HANA and SAP Service Cloud?

A. Employee

B. Account

C. Product

D. Account hierarchy

正確答案: B

問題3

Which model can be used for ABAP cloud-native development?

A. ABAP RESTful Application Programming Model

B. The ABAP Cloud Development Model

C. The SAP S/4HANA Cloud Extensibility Model

正確答案: A

問題4

Which fields can be used to maintain service levels? Note: There are 2 correct answers to this question.

A. Custom fields

B. Due Date

C. Priority

D. Category

正確答案: B,C

問題5

Which of the following apply to scoping and fine-tuning? Note: There are 2 correct answers to this question.

A. Fine-tuning is the process of generating the activity list by
Answer :ing que-stions about which business processes will be implemented.

B. Scoping is the process of matching your individual business requirements to predefined solution capabilities.

C. Scoping is a prerequisite to enable users to export reports to Microsoft Excel.

D. The activity list is automatically generated by the system based on your scoping decisions.

正確答案: B,D

問題6

Which tool should you use to rename the Tickets facet?

A. Language Adaptation tool

B. Adaptation tool

C. Page Layout tool

D. Workflow with a Field Update action type

正確答案: A

問題7

Which actions are prerequisites to implement registered products? Note: There are 2 correct answers to this question.

A. Create customer records

B. Create an installed base

C. Activate status schema for functional locations

D. Activate registered products in scoping

正確答案: B,D

問題8

Which elements are used to calculate the due dates defined in service level agreements (SLAs)? Note: There are 2 correct answers to this question.

A. Maintenance plan

B. Working calendar

C. Operating hours

D. Service contract

正確答案: B,C

問題9

Which service objects can you display on an installed base? Note: There are 2 correct answers to this question.

A. Maintenance plan

B. Contract

C. Warranty

D. Ticket

正確答案: A,D

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