SAP C_FSM_2601 考試概覽:

認證廠商:	SAP
考試名稱:	SAP 認證應用助理 - SAP Field Service Management
考試代碼:	C_FSM_2601
及格分數:	64%
考試時間:	180 minutes
實際考試題數:	80
考試費用:	550 美元
支援語言:	英文, 日文, 韓文, 中文, 葡萄牙文, 西班牙文
相關認證:	SAP 認證應用專業人員 - SAP Field Service Management
證照有效期限:	5 年
考試形式:	單選題, 多選題, 是非題, 填充題
範例考題:	SAP C_FSM_2601 範例考題
考試方式:	可採線上監考模式應試，或於全球授權考試中心應考
必備條件:	SAP 建議應考者具備 SAP Field Service Management 實務操作經驗，熟悉服務管理相關概念以及基礎 SAP 系統操作，將有助於應試。
官方大綱網址:	https://www.sap.com/certification/paths/c_fsm_2601.html

SAP C_FSM_2601 考試大綱主題:

章節	權重	目標
服務訂單管理	26%	- 服務訂單建立與處理 - 服務訂單狀態管理 - 服務訂單排程與規劃 - 服務訂單指派與派工
服務報表與分析	16%	- 關鍵績效指標監控與分析 - 自訂報表產製 - 服務效能指標 - 報表與儀表板
系統設定與整合	16%	- SAP FSM 系統設定 - 與 SAP ERP 及 CRM 系統整合 - API 與網路服務 - 第三方系統整合
行動應用程式	20%	- 即時通訊 - 行動結案與工時紀錄 - 離線作業功能 - 現場服務行動應用程式功能
資源管理	22%	- 技能比對派任 - 差旅與路線最佳化 - 技術人員管理 - 人力規劃與需求預測

最新的 SAP Certification Exams C_FSM_2601 免費考試真題：

1. How can smartform instances be created?
There are three correct answers.

A) Automatically by a business rule
B) Manually by a dispatcher on the Field Service Management web UI
C) By the customer in the FSM Self Service application
D) Manually by a technician on a mobile app

2. Which features are offered by the Operations View dashboard included in the RISE with SAP Methodology? (Choose all that apply) There are three correct answers.

A) Jump-ins to SAP Cloud ALM applications for detailed insights
B) Collection of daily and historical data on system health
C) Overview of System Health score for SAP systems
D) Development of new AI features
E) Real-time financial analysis

3. What information is contained in the QR code?
Choose the correct answer.

A) A link pointing to the Self Service Portal
B) A URI with the phone number of the responsible technician
C) A short URL pointing to the web page with the chat assistant

4. A job requiring multiple technicians can be planned/assigned by using the features 'Supporting Technician', 'Teams', or 'Crews'. True or false?
Choose the correct answer.

A) False
B) True

5. Which statement is true regarding the planning widget?
Choose the correct answer.

A) The planning widget can handle only 1 technician at a time
B) The planning widget can handle only 1 activity at a time
C) An administrator can choose which policy is applied by the planning widget
D) A dispatcher can choose which policy is applied by the planning widget

問題與答案：

問題 #1
答案： A,B,D

問題 #2
答案： A,B,C

問題 #3
答案： C

問題 #4
答案： B

問題 #5
答案： C