最新的SAP Certified Associate認證 C_THINK1_02考試題庫

問題1

What areas does the Design Thinking process iteratively integrate to find the right space for innovation? Note:
There are 3 correct answers to this question.

A. Predictability

B. Desirability.

C. Accountability

D. Feasibility

E. Viability

正確答案: B,D,E

說明：（僅 VCESoft 成員可見）

問題2

Which of the following questions is an open-ended interview question? Note: There is 1 correct answer to this question

A. Do you think we should display the user profile on the left?

B. Why is the user interface confusing?

C. Is it difficult to fill out the displayed form?

D. Do you like the user interface?

正確答案: B

問題3

What are the objectives of the empathy map technique? Note: There are 3 correct answers to this question.

A. To understand what the user sees, hears, says and does

B. To understand the user's fears, obstacles, and frustrations

C. To understand the user's needs and measures of success

D. To understand the attributes of the user's character.

E. To understand the user's ideas to solve the problem

正確答案: A,B,C

說明：（僅 VCESoft 成員可見）

問題4

What techniques can be used in Synthesis? Note: There are 2 correct answers to this question.

A. Journey map

B. Role play

C. Storyboard.

D. Concept map

正確答案: A,D

說明：（僅 VCESoft 成員可見）

問題5

What is the goal of the prototyping phase? Note; There are 2 correct answers to this question.

A. To create as many ideas as possible

B. To create a fist user experience

C. To fail early.

D. To fill the backlog for bug tracking

正確答案: B,C

說明：（僅 VCESoft 成員可見）

問題6

After presenting the workshop challenge to the teams, they question whether the challenge is really a challenge and believe that they already know the solution. As a coach, how do you manage this situation?
Note: There is 1 correct answer to this question.

A. Let them outline their solutions and prioritize the best solution

B. Let them outline their solutions and convince them that their solutions do not fit to the challenge.

C. Skip the scoping exercise and proceed directly to research

D. Explain the purpose and importance of a deep understanding the problem

正確答案: D

說明：（僅 VCESoft 成員可見）

問題7

You are in the phase when you capture interview results. What are the goals of a "structured wall of data"?
Note: There are 2 correct answers to this question.

A. To frame the potential solution space of the challenge

B. To crystallize key user types, needs and insights from interview stories

C. To identify interview results that lie outside of the problem space.

D. To identify common topics and understand the meaning of interview results

正確答案: B,D

說明：（僅 VCESoft 成員可見）

問題8

A workshop that you coached resulted in some paper-based sketches and low-fidelity prototypes of a software application user interface. Why would you recommend the creation of mock-ups and visual simulations as a good way to drive the workshop results forward towards implementation? Note: There are 3 correct answers to this question.

A. A mock up transforms user stories into backlog items.

B. A mock up further unleashes creativity through visualization.

C. A mock up removes ambiguity and gives further security in terms of feasibility

D. A mock up transforms user stories into backlog itemsWhy this is incorrect:
While mock-ups can inform backlog creation, their primary purpose is not to directly transform user stories into backlog items. This transformation typically occurs during the development phase, after the Design Thinking process.

E. A mock up is a good way to manage "wild ideas" during prototyping

F. A mock up prevents non-participants from misinterpreting the results

G. C, B, E
Mock-ups and visual simulations are critical tools for advancing workshop results toward implementation. Here's why the correct answers are B, C, and E:

正確答案: G

問題9

What do you typically use in the prototyping phase of an initial Design Thinking workshop? Note; There are 2 correct answers to this question.

A. Microsoft PowerPoint

B. Lego

C. SAP Fiori.

D. Cardboard

正確答案: B,D

說明：（僅 VCESoft 成員可見）

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