最新的Peoplecert MSP認證 MSP-Practitioner考試題庫

問題1

During the 'identify the programme' process, the SRO identified that the utility regulator may be considering a fair pricing policy to protect vulnerable customers. The introduction of this policy would have a significant impact on the benefits expected by UU. The programme manager included this information in the programme brief.
How well does this apply the 'deal with ambiguity' principle, and why?

A. It applies it well, because UU needs to understand their risk appetite in the current business climate before they start the programme

B. It applies it poorly, because this risk is so significant that it should have been identified in the programme mandate by the sponsoring group

C. It applies it well, because the sponsoring group needs to understand the possible impact of this risk when deciding whether to proceed

D. It applies it poorly, because a formal, documented, risk management process should be used to assess the risk before it is included in the programme brief

正確答案: C

說明：（僅 VCESoft 成員可見）

問題2

As the influence of a stakeholder increases, it is recommended that a 'higher' level of engagement is appropriate. Which of the following describes this increasing engagement?

A. Keep informed, maintain interest, active consultation

B. Active consultation, keep informed, maintain interest

C. Keep informed, active consultation, maintain interest

D. Maintain interest, active consultation, keep informed

正確答案: A

說明：（僅 VCESoft 成員可見）

問題3

Which document has the as-is state of organization?

A. Programme Plan

B. Business Case

C. Blueprint

D. Vision

正確答案: C

說明：（僅 VCESoft 成員可見）

問題4

There is a risk that the utilities market is changing, with green energy solutions becoming more attractive to customers. As UU does not currently offer this type of green energy, the benefits gained from cross-selling electricity and gas to current water customers may be overestimated.
Which activity is relevant in the 'plan' phase of the Plan-Do-Check-Act (PDCA) cycle?

A. Purchasing and selling a small amount of energy from renewable sources to provide an element of environmental credibility

B. Analysing the market trends for utility companies offering green energy solutions and how many customers they gain

C. Surveying customers to assess if they are aware of UU's new green tariff introduced in response to this risk

D. Scheduling daily monitoring of how many current water customers also buy either electricity or gas services

正確答案: B

說明：（僅 VCESoft 成員可見）

問題5

Who produces Business Case?

A. Sponsoring Group

B. SRO

C. BCM

D. Programme Manager

正確答案: D

說明：（僅 VCESoft 成員可見）

問題6

UU has always used a linear project management methodology in the past with varying degrees of success.
During the 'design the outcomes' process, UU has decided to trial an agile approach to deliver projects throughout Tranche 1.
Which theme is being applied to the 'design the outcomes' process?

A. The 'decisions' theme is being applied by coming to a conclusive decision to use an agile approach for delivery

B. The 'knowledge' theme is being applied by making use of lessons from their previous agile projects

C. The 'structure' theme is being applied by using an agile delivery method to a complex piece of work

D. The 'design' theme is being applied by deliberately designing the work to make use of an iterative approach

正確答案: D

說明：（僅 VCESoft 成員可見）

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