最新的Salesforce Certified OmniStudio Consultant - OmniStudio-Consultant免費考試真題
問題1
A business is creating an agent console with FlexCards to provide a 360° view of their customers. The business wants the following information displayed:
* Account information including account name, phone, and website
* Active opportunities related to the account
* Active contracts related to the account
* The ability to view and renew contracts
An Integration Procedure will be used to retrieve Account, Opportunity, and Contract data.
How should the consultant design the FlexCards to meet these requirements?
* Account information including account name, phone, and website
* Active opportunities related to the account
* Active contracts related to the account
* The ability to view and renew contracts
An Integration Procedure will be used to retrieve Account, Opportunity, and Contract data.
How should the consultant design the FlexCards to meet these requirements?
正確答案: C
說明:(僅 VCESoft 成員可見)
問題2
A business implements several OmniScripts and requests a design review to identify possible improvements.
During the review, the consultant notices that each OmniScript needs to update address data, but each OmniScript collects the information differently using different labelsand input elements.
What can the consultant recommend to improve these OmniScripts?
During the review, the consultant notices that each OmniScript needs to update address data, but each OmniScript collects the information differently using different labelsand input elements.
What can the consultant recommend to improve these OmniScripts?
正確答案: D
說明:(僅 VCESoft 成員可見)
問題3
Coral Cloud Resorts is designing a solution for its Experience Cloud site. The goal is to show personalized welcome messages and booking summaries to authenticated users. The OmniStudio Consultant must decide between embedding a FlexCard on a record detail page versus a site page.
Which factor is most critical for making this decision?
Which factor is most critical for making this decision?
正確答案: B
說明:(僅 VCESoft 成員可見)
問題4
A consultant is tasked with migrating Calculation Matrices and Procedures as Decision Matrices and Expression Sets respectively.
What is a key consideration when migrating Calculation Matrices and Procedures?
What is a key consideration when migrating Calculation Matrices and Procedures?
正確答案: B
說明:(僅 VCESoft 成員可見)
問題5
A company wants to create a guided process for their customers. The process needs to retrieve data from Salesforce as well as external systems, and the steps of the process will branch depending on input from the user. Users will complete the process in a single session.
How should the consultant design the solution to meet these requirements?
How should the consultant design the solution to meet these requirements?
正確答案: C
說明:(僅 VCESoft 成員可見)
問題6
A business needs to create a FlexCard to display open cases for an account. The cases should display different depending on their priority.
* Low or Medium priority cases should display case data and an Update Account Info action.
* High priority cases should include a red border, an alert notification, and an Escalate action.
What is the most efficient way to meet these requirements?
* Low or Medium priority cases should display case data and an Update Account Info action.
* High priority cases should include a red border, an alert notification, and an Escalate action.
What is the most efficient way to meet these requirements?
正確答案: D
說明:(僅 VCESoft 成員可見)
問題7
Coral Cloud Retail Stores Inc. is planning a new digital engagement project. Its IT policy requires using platform-native features that receive automatic updates with Salesforce seasonal releases to minimize manual maintenance.
Which OmniStudio runtime environment should an OmniStudio Consultant recommend to meet this requirement?
Which OmniStudio runtime environment should an OmniStudio Consultant recommend to meet this requirement?
正確答案: D
說明:(僅 VCESoft 成員可見)
問題8
A banking client wants to display a list of recent transactions on a customer ' s profile. The display must be branded to match the bank ' s website and allow the agent to dispute a transaction directly from the list.
What is the primary role of OmniStudio in this scenario?
What is the primary role of OmniStudio in this scenario?
正確答案: A
說明:(僅 VCESoft 成員可見)
問題9
A healthcare company wants to enable its subscribers to add. edit, or delete dependents related to their policy via their community portal. The project team decides to use OmniStudio tools to provide this functionality.
In this scenario, which two OmniStudio features should the consultant recommend?
Choose 2 answers
In this scenario, which two OmniStudio features should the consultant recommend?
Choose 2 answers
正確答案: A,D
說明:(僅 VCESoft 成員可見)

