最新的Professional Scrum Master認證 PSM-II考試題庫

問題1

Peter, a Project Manager, has raised concerns about your Scrum Team's productivity and progress towards the objectives.
Which is the best way to respond to Peter's concerns?

A. Show the Profit & Loss (P&L) report.

B. Share the last stakeholder status report prepared by the Scrum Master.

C. Share the current impediments.

D. Share the Product Backlog, the projections towards the release dates and ensure that Peter has access.

正確答案: D

說明：（僅 VCESoft 成員可見）

問題2

A Scrum Master colleague of yours wants some guidance on what to do in the following situation.
During the Daily Scrum, one Scrum Team member, who is a key central figure in the organization, drags on and on about things which actually are interesting but not relevant for the Daily Scrum, day after day. What are two suggestions you would offer to your colleague?
(Choose the best two answers)

A. You suggest taking the person aside and asking them what they believe the key outcomes are for the Daily Scrum. Effectively coaching them to help create focus during the Daily Scrum.

B. You suggest coaching the Developers to help them find a way to solve the problem, and own the solution.

C. You contact the team member's Line Manager and raise this as an impediment to the Manager, and ask that they resolve this matter.

D. You suggest passing a token around. The person holding the token has the floor to speak for an allotted amount of time.

E. You suggest using a timer, to limit the time each person can speak at the Daily Scrum.

正確答案: A,B

說明：（僅 VCESoft 成員可見）

問題3

You join a new Scrum Team as Scrum Master. Up until now, the Product Owner has not been attending Sprint Retrospectives. The Development Team fear they will become too negative?with the PO present.
As a Scrum Master, What should you do?

A. Respect the Development Teams wishes

B. Facilitate a discussion in the Scrum Team and allow them to decide what is best to do

C. Speak to the Product Owner and see what they think. Do what they suggest is best.

D. Explore further why the Development Team fear the presence of the PO. Work with the Scrum Team to find a safe way to introduce the Product Owner to the Sprint Retrospective to enable greater transparency.

正確答案: D

問題4

Respect is one of the five Scrum values. Which statements demonstrate respectful behavior in the Scrum Team? (Choose the best two answers)

A. Respect stakeholder expectations that Scrum Teams will meet their forecast.

B. Respect the accountabilities of the Scrum Team members.

C. Respect people, their experience, diversity, and difference in opinion

D. Respect the Product Owner by letting them change the Sprint Goal during the Sprint

正確答案: B,C

說明：（僅 VCESoft 成員可見）

問題5

In the Daily Scrum, the Product Owner applauds every Developer who moves a Sprint Backlog item to completion. The Product Owner wants to encourage the Developers to make progress visible on the burn-down chart. Select the two best options for the Scrum Master to take. (Choose the best two answers)

A. Tell the Product Owner your concerns about how his behavior may impact the Developers, and ask him to stop attending the Daily Scrum for some time.

B. Take the opportunity to create more energy and team spirit and encourage everyone to participate in the applause.

C. Coach the Scrum Team about the purpose of the Daily Scrum.

D. Nothing. The Scrum Master does not attend the Daily Scrum.

正確答案: A,C

說明：（僅 VCESoft 成員可見）

問題6

Paul is a Product Owner for multiple products. Each product is allocated a dedicated Scrum Team and a set budget. Based on the average velocity of a previous product release, Paul had estimated a new product to take 9 Sprints to complete. The average velocity of the previous product release was 50 completed units of work per Sprint. Over the first 3 Sprints, the Development Team reported an average velocity of 40 completed units per Sprint, while not fully completing the required integration tests. The Development Team estimates that integration testing would require additional effort to make the increments shippable. The Development Team is unsure if the required velocity is achievable.
What is the most effective way to recover?

A. The Development Team informs Paul that the progress he has perceived to date is not correct.
The Increment is not releasable. They give Paul their estimate of the effort it would take to get the previous work `done', and suggest doing that work first before proceeding with new features. The team also re- estimates the effort to make the remaining Product Backlog items `done', including all integration effort.
In the end, it is Paul's call to continue the project or to cancel.

B. The Scrum Master sets the open work aside to be performed in one or more release Sprints.They remind Paul to find funding for enough Release Sprints in which this remaining work can be done. Up to one release Sprint per three development Sprints may be required. It is Paul's role to inform users and stakeholders of the impact on the release date.

C. In the next Sprints, the Development Team strives to make the selected work as close to `done' as possible and at the minimum 90% completed. Any undone work is divided into new Product Backlog Items that will be deferred to the last Sprint in order to maintain stable velocity.

D. The Scrum Master will manage the Sprint Backlog and assign work to the Development Team members to ensure maximum utilization of each member. He/she will keep track of unused resources so that it does not impact the budget. Unused budget can be allocated for additional Sprints if needed.

正確答案: A

說明：（僅 VCESoft 成員可見）

問題7

Eight months ago your company started developing a new product consisting ot several major components. You are the Scrum Master on the team building the "core" component of the product; your component also integrates all the other components. The Scrum Teams work in monthly Sprints, and the team has forecast that it will deliver the integrated product in three Sprints. Recently the team's progress slowed because of changes to the other components that they integrate. The program manager is extremely upset when they find out that the team will need two more Sprints. The project managers of the other components confirm their adherence to the original forecast. As a Scrum Master, what could you do to help the Product Owner?
(Choose the best answer)

A. You lengthen your Sprints to accommodate the delays.

B. You calculate how many additional developers it would take to increase velocity to make the original date. You inform the program manager of the additional budget for these developers. This would then allow meeting the original forecast

C. You suggest working with the program manager and the project managers of the other components on the ordering and the value of your open Product Backlog items to redefine the possible delivery date.

D. You remove all items from the Product Backlog tor which development is forecast to be beyond the expected date.

正確答案: C

說明：（僅 VCESoft 成員可見）

問題8

Steven is a Scrum Master of a Development Team that has members working in different cities and time zones. Organizing the Scrum events is time consuming and requires a lot of effort to set up and run. The Development Team proposes to only hold the Daily Scrum on Mondays.
Which two responses would be most appropriate from Steven? (Choose two.)

A. Coach the team on why having a Daily Scrum every day is an important opportunity to update the Sprint plan and how it helps the team self-organize work toward achieving the Sprint Goal.

B. Help the Development Team understand that lowering the frequency of communication will only increase the feeling of disconnect between the team members.

C. Acknowledge and support their decision.

D. Ensure that there is an overall consensus by having the Development Team members vote.

正確答案: A,B

說明：（僅 VCESoft 成員可見）

問題9

What is the primary concern when multiple Scrum Teams work from the same Product Backlog with the goal of creating a valuable and useful integrated Increment by the end of their Sprint?
(Choose the best answer)

A. Maximizing velocity.

B. Clearly defining all requirements three Sprints ahead.

C. Making sure there is enough work for everyone on every team.

D. Minimizing dependencies between Scrum Teams.

正確答案: D

說明：（僅 VCESoft 成員可見）

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