最新的Salesforce Cloud Consultant認證 Sales-Cloud-Consultant考試題庫

問題1

Universal Containers has implemented a lead qualification process that uses a lead scoring formula. Upon review, many of the converted leads with the highest scores had little interest in making a purchase.
Which modification to the current lead qualification process should a consultant recommend?

A. Increase points for actions that Indicate Intent.

B. Include a measure for the number of marketing touches.

C. Evaluate each record against the target marketing persona.

正確答案: A

說明：（僅 VCESoft 成員可見）

問題2

Cloud Kicks (CK) recently completed the first phase of its Sales Cloud implementation. In the next phase, one factor that consultants are considering is whether any of CK's 500 sales agents are using a mobile device or a browser to access Salesforce.
What should the consultants do to efficiently analyze how users are logging in to Salesforce?

A. Review the login history on the user record.

B. Create a custom report on the User object.

C. Create a User report and filter by Login Subtype.

正確答案: C

說明：（僅 VCESoft 成員可見）

問題3

Universal Containers has a fiscal year that starts in February and ends in January. The SVP of sales has reinforced how important it is to measure the sales teams' performance based on this fiscal year and has asked how Sales Cloud can support this request.
Which solution should the consultant recommend?

A. Update the Locale settings.

B. Update the User settings.

C. Update the Company settings.

正確答案: C

說明：（僅 VCESoft 成員可見）

問題4

Cloud Kicks wants to send an email notification to the VP of sales whenever any opportunity with an amount of $100,000 or more reaches a probability of 75% or more.
Which solution should the consultant recommend?

A. Change the stage on the opportunity.

B. Create a Lightning Email Template for the opportunity.

C. Configure a flow with an email alert for the opportunity.

正確答案: C

說明：（僅 VCESoft 成員可見）

問題5

Cloud Kicks wants to improve its return on investment (ROI) by creating intelligent processes built on trusted, targeted data.
What is a justification for using AppExchange data services?

A. To activate customizable sales forecasting and lead scoring

B. To use Salesforce Surveys to update customers' data

C. To create customer segments with personas and scoring

正確答案: C

說明：（僅 VCESoft 成員可見）

問題6

A consultant has conducted discovery sessions with Cloud Kicks stakeholders and is ready to begin gathering use cases for deal processes.
Which group should provide content for the use cases?

A. Finance team

B. Business development team

C. Leadership team

正確答案: B

說明：（僅 VCESoft 成員可見）

問題7

A consultant for Cloud Kicks is migrating data from an on-premises system to Salesforce. The consultant has imported Account records, and is attempting to import the associated Contacts using Data Loader, but the import has failed records. The error messages all read UNABLE TO LOCK ROW.
What is causing these records to fail?

A. Contact records should be imported in the same batch as Account records.

B. Updates to child records that have the same parent records are being processed simultaneously.

C. An Apex trigger on the Account object is firing on insert and causing the Contact import to fall.

正確答案: B

說明：（僅 VCESoft 成員可見）

問題8

Cloud Kicks is in the process of implementing Sales Cloud for its sales teams. Senior management has concerns about adoption.
What should a consultant recommend to encourage adoption?

A. Run training in a sandbox environment.

B. Re-define the sales process.

C. Establish goals and key metrics.

正確答案: C

說明：（僅 VCESoft 成員可見）

問題9

Cloud Kicks needs to associate some contacts with many accounts.
Which solution should a consultant recommend to meet this requirement?

A. Add multiple custom Account lookup fields on the Contact.

B. Use the Contact Roles related list on Accounts.

C. Use the Contact to Multiple Accounts feature.

正確答案: C

說明：（僅 VCESoft 成員可見）

問題10

The Sales Cloud implementation at Cloud Kicks (CK) is now live.
End user training is complete. IT stakeholders have signed off on the technical aspects of the project. The CK admin continues to call the consultant with questions about the sales process.
What should the consultant do?

A. Conduct a knowledge transfer with the admin.

B. Recommend that the admin attend Salesforce instructor-led training.

C. Suggest that CK purchase a support agreement.

正確答案: A

說明：（僅 VCESoft 成員可見）

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