最新的Slack Certified認證 Slack-Certified-Admin考試題庫

問題1

Asher manages a global workplace and facilities team. Currently, his team receives all global requests in a channel called #help-workplace. Because the channel now receives hundreds of requests per day, the support team asks Asher if they can create regional channels to make triaging requests more manageable.
How should Asher respond to this request?

A. Continue to use one centralized channel to minimize confusion for channel members on where workplace requests should be submitted, but require that members start posts with the name of the region where they're requesting assistance.

B. Create new regional channels and name them using the #help-workplace-region format, then assign regional team members to monitor each channel.

C. Create a private channel for the global workplace team to triage requests from #help-workplace into the appropriate regions.

D. Allow each region to create new channels and name them after famous landmarks in their region, then assign regional team members to monitor each channel.

正確答案: A

問題2

In Large Inc's Enterprise Grid design, each business unit has its own workspace, and everyone is also a member of the Global workspace. The Sales team at Large Inc are slow adopters of Slack and have been using email instead of Slack to communicate with peers.
Which of these strategies should the Sales team AVOID using to connect cross-functionally more effectively with Slack?

A. Create an org-wide #help-sales channel where cross-functional partners can turn to Sales with question:s and requests for help.

B. Create a #customer-feedback channel for Sales to convey customer concerns to the Product and Engineering teams.

C. Create an org-wide #sales-wins channel so that account representatives can share updates on new customers and celebrate big deals.

D. Move their channels into the Global workspace and convert the default channels to private, to ease the Sales team's fears about privacy.

正確答案: B

問題3

Your company is conducting an internal security assessment of Slack prior to implementation. Which of the following is true about security in Slack?

A. Slack data is encrypted at rest and in transit.

B. Slack members can only access Slack when on the corporate network.

C. Slack data is stored on your company's servers.

D. Workspace Admins can see all direct message content at any time through the Admin console.

正確答案: A

問題4

Moshi is a Workspace Owner on the Plus plan. John is leaving the company on Friday, and Moshi will be deactivating John's IdP account.
What does Moshi need to do to ensure that John won't have access to Slack?

A. Activate "Just-in-Time" de-activations to automatically remove John and any users who are inactivate for more than 14 days.

B. Deactivating the IdP account will automatically delete the Slack account that was bound to it via SSO.

C. Change the email, and reset the password. Changing the email will end John's Slack session.

D. Check that the IdP supports de-provisioning via SCIM and that the connector app is installed and configured correctly.

正確答案: D

問題5

Chandler, who works for Truck Inc, is in charge of developing a new certification program for Truck Inc's drivers. Chandler will be working with a small team of 4 employees, and details of the program must be kept private from the drivers. They are currently using a group direct message to plan the certification program, but some people on the team will be going on vacation soon, and new members will be replacing them.
What should Chandler do next?

A. Create a public channel for co-ordination, but continue using group DMs, and DMs for content that needs to stay private.

B. Convert the group DM to a private channel, and then invite the new members.

C. Start a new group DM with only the new members of the team.

D. Continue using the group DM, and invite the new members to it.

正確答案: D

問題6

Anastasia is an Org Owner on the Enterprise plan. In the Sales Workspace, Anastasia has noticed a large drop in the percentage of views in public channels.
What should Anastasia do next?

A. Ask the Sales team to react with :eyes: when they have read a message.

B. Instruct Sales managers to use more @channel's and @here's in their announcements.

C. Provide additional learning and host a Slack day.

D. Identify the most active members and ask them to post more in public channels.

正確答案: C

問題7

Jose works at Globex and is a Slack administrator and Champion.
He receives several Slack direct messages per day from employees looking for more information on a range of topics, such as how to connect apps to their Slack workspace and where to find training materials.
Jose wants to encourage Slack best practices among employees. Which course of action should Jose take in this situation?

A. Ask the employees to post their own question:s in a public #help channel, where Jose and his team will respond in thread.

B. Ask the employees to search-first for the answer to their question:s, and if they are still unable to find the answer, post their own question:s in a public #help channel, where Jose and his team will respond in thread.

C. Respond to each employee via direct message with the answer to their question:s.

D. Post their question:s on their behalf in a public #help channel and respond in thread.

正確答案: B

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