最新的Oracle Service Cloud認證 1z0-628考試題庫

問題1

A customer requires that their dispatchers have the ability to modify activity start and end times for their technicians via the Core Manage interface when necessary.
Which option enables that ability?

A. Enable the "Allow action time adjustment in Manage" feature within the Add Activity/Activity Details context.

B. Enable the "Allow activity reorder inside the route" feature within the Dispatcher User Type.

C. Verify that access to Mobility is enabled within the Dispatcher User Type.

D. Enable the "Allow action time adjustment in Manage" feature for the Dispatcher User Type.

正確答案: D

問題2

A company has a policy that all their technicians will start their working day at their first job and end their day at the office depot.
What should you set in the system to capture this requirement?

A. Resource start location = home, Resource end location = office depot, resource type features * working time includes travel from last activity is left unchecked, working time includes travel to first activity is checked.

B. Resource start location = office depot, Resource end location = home, resource type features a working time includes travel from last activity is checked, working time includes travel to first activity is left unchecked.

C. Resource start location = home, Resource end location = office depot, resource type features = working time includes travel from last activity is checked, working time includes travel to first activity is left unchecked.

D. Resource start location = home, Resource end location = home, resource type features = working time includes travel from last activity is checked, working time includes travel to first act left unchecked.

正確答案: C

問題3

A customer is about to begin testing both REST and SOAP OFSC API calls during their implementation process and needs to set up an Application for API authentication.
Their intention is to only use the APIs for transferring data to and from their middleware system and not for use for any custom mobile application.
Identify the correct way to register that middleware Application within OFSC.

A. Register the Application and authenticate using the Client ID/Client Secret

B. Register the Application, specifying the OFSC token service, and authenticate using JWT assertion.

C. Register the Application, specifying an external token service and uploading the certificate.

D. Register the Application within the API Access tab of the authentication-oriented User Type.

正確答案: D

問題4

A customer has a requirement that as part of the process of a resource completing an activity, a report in .PDF format containing the activity completion details be generated automatically.
How can this be correctly achieved?

A. Develop a javascript plug-in to generate the .PDF report at the time of activity completion.

B. Configure the custom report within a Dashboard and retrieve it via the Core API at the time of activity completion.

C. Add the custom report to a Dashboard in OFSC, where it can be scheduled and downloaded.

D. Add the 'create_report' action to the 'End Activity' screen context and configure it to generate in .PDF format.

正確答案: B

問題5

Which two Resource Type roles offer the ability for routing to assign activities?

A. Bucket

B. Tool

C. Organization Unit

D. Field Resource

E. Vehicle

正確答案: A,C

問題6

Which option must you select when you are associating a preconfigured calendar to a resource that is made up of a combination of shifts and nonworking time?

A. Add a shift to a resource's calendar.

B. Add working time to a resource's calendar.

C. Add a shift override to a resource's calendar.

D. Add a work schedule to a resource's calendar.

正確答案: D

說明：（僅 VCESoft 成員可見）

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