最新的ACSS認證 3001考試題庫

問題1

Which hunt group supports Forward Hunt Group Calls?

A. Collective

B. Collective Call Waiting

C. Longest Waiting

D. Sequential

正確答案: D

問題2

A customer has a help desk call center with 50 agents. Agent time on call are billable to the clients calling in. which combination of features best meets their needs?

A. ICR with account codes and CDR-enabled for billing.

B. ACD to distributed Hunt Groups and one-X Portal Call Accounting

C. ACD via VM Pro Campaign Manager and a campaign database

D. VoiceMail Pro, Account codes with CLI, one-X Portal Call Accounting

正確答案: A

問題3

When planning an IP Office upgrade to a new software version, which four factors should be considered before upgrading? (Choose four.)

A. if hardware is compatible with the new version of IP Office

B. if all licenses will need to be renewed

C. if telephones and system features have changed between loads

D. if telephones need to be upgraded thereby increasing downtime

E. if older IP Office applications are to be supported

正確答案: A,C,D,E

問題4

An IP 406v2 has been upgraded to the latest release (6.0+). The customer wants to test a 9600 series telephone, however the telephone powers-up but will not register to IP Office. What is causing the issue?

A. The telephone firmware requires an upgrade.

B. The telephone requires an IP 500 control unit.

C. The telephone must be changed from SIP to H.323.

D. The telephone MAC address must registered in IP Office.

正確答案: B

問題5

Which IP Office Small Community Networking (SCN) feature ran help free up VCM resources site when calling from one remote site to another remote site?

A. Silence Compression

B. Direct Media Path

C. Loop Start

D. Fast Start

正確答案: B

問題6

Which two steps must be completed to get Embedded Voice Mail (EVM) Dial by Name to work correctly? (Choose two.)

A. Add names to the system directory.

B. Configure Dial By Name action off Auto Attendant.

C. Users need to record their names.

D. Embedded Voicemail code is set.

正確答案: B,C

問題7

A customer wants to set up two IP500v2 Office control units at different sites. They want to automatically exchange Information about users and extensions, allowing remote users to be called without any additional configuration on the local IP Office.
Which H.323 supplementary service signaling method do you implement?

A. QSIG-A

B. H.450

C. QSIG-B

D. IP Office SCN

正確答案: D

問題8

What information must be collected to document a failed incoming call to a group from an automated attendant? (Choose two.)

A. Network packet sniff from the IP Office port

B. Auto attendant WAVE file

C. IP Office and VoiceMail Pro traces

D. Line circuit ID

E. IP office configuration file and VoiceMail Pro call flow

正確答案: C,E

問題9

A customer wants use SIP endpoints in the future. VoIP settings are shown in the exhibit
Which option will satisfy the customer's requirement?

A. H.323 Auto-create Extn

B. H.323 Gatekeeper Enable

C. SIP Trunks Enable

D. SIP Registrar Enable

E. H.323 Auto-create User

正確答案: D

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