最新的Avaya Aura認證 6202考試題庫

問題1

Which operating system features should be enabled in Windows Server 2008 operating system before
you install Contact Center Manager Administration (CCMA)?

A. Windows Server Backup for running CCMA Server Backups and Internet Information Services (IIS)

B. Storage Manager for SAN's for managing the remote backups and IIS

C. IIS and XPS Viewer to view reports on the server

D. TFTP Client to Backup of the CCMA configuration files to remote TFTP Server and XPS Viewer to view
reports on the server

正確答案: A

問題2

You have been asked to activate Avaya Aura(TM) Agent Desktop Display functionality in the Call Center
Which component is a prerequisite for Agent Desktop Display in the Avaya Aura(TM) Contact Center
environment?

A. unicast communication from the CCMS to the client PCs

B. RSM Compression (Real-Time Statistical Multicast) option that is enabled from the Contact Center
Manager Server (CCMM)

C. multicast or unicast communication from CCMS to Contact Center Manager Administration (CCMA)

D. properly configured parameters on the Multimedia server

正確答案: C

問題3

In an Avaya Aura(TM) Contact Center, what does enabling Open do?

A. It provides extended call queuring functionality for the Avaya Aura(TM) Contact Center by implementing
the same functionality as the Automatic Call Distribution Queue including useful features like visualization

B. It gives agents and Call Center supervisors the ability to manage multiple simultaneous contact types
such as voice, outbound voice, email, chat, IM and voicemail

C. It permits agents to utilize the Avaya OpenQueue(C) Desktop for agent skills that have agents logged in
with the correct training and knowledge sets to handle calls

D. It allows third parties including Contact Center MultiMedia (CCMM) to create, read, and delete
multimedia and voice contacts in Contact Center Manager Server (CCMS)

正確答案: D

問題4

You want to implement High Availability
Which licensable feature is needed as a part of the License File?

A. Multiplicity

B. Standby Server

C. Universal Networking

D. Networking

正確答案: B

問題5

You have installed Contact Center Manager Administration (CCMA) and Security Framework on the
same server, The customer wants to force Unified Communications Manager (UCM) users to change their
password every 60 days
Which link under UCM is used to change the password aging setting?

A. Administrative Users

B. Password

C. Policies

D. Audit

正確答案: C

問題6

A customer is installing Avaya Aura(TM) Contact Center with Application Module Link (AML) connectivity
to an Avaya Communication Server 1000 ( CS1000) switch with a remote survivable CS1000 backup site
(Geographical Redundancy) As part of the solution the customer wants to implement an AML based
contact center with Contact CENTER Manager Server (CCMS) installed in the main site and in a remote
Backup site. You are currently installing the primary site CCMS?
What is the process for configuring the CS1000 Remote Backup/Survival Call Server (Survival Media
Gateway)?

A. In the CS1000 System Element Manager, configure the alternate Switch IP Address, The CS1000 will
distribute the primary CCMS registration IP to the backup CS1000 SMG

B. In the CS1000 System, configure a management IP and use this IP in the "Switch IP Address" field
under the CS1000 tab in the Installation Wizard

C. During CCMS Installation go to the Installation Data Window to the CS1000 tab, enter the CS1000
SMG ELAN IP address in the "Alternative Switch IP Address" Field

D. During CCMS Installation go to the Installation Data Window to the CS1000 tab, enter the CS1000
SMG Contact Center Subnet IP address in the "Alternative Switch IP Address" Field

正確答案: C

問題7

A customer has just completed installing an Avaya Aura(TM) Contact Center solution with Contact Center
Manager Server (CCMS), Contact Center Manager Administration (CCMA) and Security Framework, The
CCMA Server which was just installed with Security Framework needs to be backed up
Which statement about Security Framework backup true?

A. The Security Framework can be backed-up using the CCMS Backup Utility

B. Backup and restore the security framework configuration from the UCM Web Based tool

C. Use the CCMA Backup and Restore link under CCMA Configuration

D. Use the Security Framework Backup and Restore utility

正確答案: D

最新的Avaya Aura(TM) Contact Center Implementation - 6202免費考試真題

最新更新

站內鏈接

聯系我們