最新的Avaya-Certification認證 6209考試題庫

問題1

When adding Communication Control Toolkit (CCT) server to the configuration page of the Contact Center Manager Administration (CCMA). Which server do you need to associate with the CCT server?

A. License Manager

B. CCMA

C. Contact Center Multimedia (CCMM)

D. Contact Center Manager Server (CCMS)

正確答案: D

問題2

You have completed the co-resident installation including Contact Center Manager Administration (CCMA), Contact Center Manager Server (CCMS) and Communication Control Toolkit (CCT). What action is required to set the deployment type in the CCT console?

A. Select the standalone CCT installation (Contact Center or Knowledge Worker) where CCMM is not part of the solution and the OpenQ feature is disabled on the CCMS

B. Select the CCT Installation (Contact Center only) co-resident where CCMM is not part of the solution and the OpenQ feature is disabled on the CCMS

C. If CCT is installed co-resident with CCMS, the setting is configured automatically, no action is required to set the deployment type

D. Select the standalone CCT installation (Contact Center only) where CCMM is part of the solution and the OpenQ feature is enabled on the CCMM

正確答案: D

問題3

A technician is preparing to do his partitioning on a co-resident Contact Center Manager Server (CCMS). All database drives must be partitioned in what size increments?

A. 3 GB

B. 1 GB

C. 4 GB

D. 2 GB

正確答案: B

問題4

Which statement about Contact Center Multimedia is true?

A. It helps with implementing CTI for installs and browser based web integration

B. It allows SDK for developers to refine Computer Telephony Integration (CTI) applications

C. It is used to administer the server and to monitor contact center performance using a browser based interface

D. It allows supervisors and contact center administrators to manage multimedia traffic

正確答案: D

問題5

A technician has installed Communication Control Toolkit (CCT) and wants to import Windows users from the customer's network. In order to import Windows domain users into the CCT database, what two criteria must exist between the CCT server and the Windows Domain Controller? (Choose two).

A. The Windows users are in a separate and untrusted domain from the Communication Control Toolkit server

B. The Windows users are in the same domain as the Communication Control Toolkit server

C. A two-way trust relationship is configured between the Window user's domainCommunication Control Toolkit server's domain

D. The users are local users on the Communication Control Toolkit server

正確答案: B,C

問題6

The customer wants to implement a Contact Center Multimedia (CCMM) to support a multimedia environment. Which two digit function server types could be used for the multimedia architecture? (Choose two).

A. FTP server

B. Terminal server

C. Corporate E-mail server

D. Corporate Web server

正確答案: C,D

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