最新的SAP Certified Associate - Organizational Change Management - C-OCM-2503免費考試真題

A. Enablement advisory, covering the enablement best practices, coaching, and evaluation

B. Enablement infrastructure, covering the enablement administration, systems, and support

C. Enablement execution, covering enablement project management, content development, and delivery

D. Enablement planning, covering the enablement strategy, and the learning needs analysis for the project team and users

A. Only use standardized tools and templates

B. Calculate the return on investment (ROI) for change management activities

C. Be user-centric and empathetic

D. Establish trustful cooperation with project management

A. Change leadership involves activities to enable all management levels to handle the cloud implementation and deal with resistance.

B. Change communication encompasses activities to provide relevant project information to the different stakeholder groups at the right time.

C. Change strategy covers activities to set up change management properly.

D. Change realization includes activities to realize the business benefits associated with the cloud implementation.

E. Change effectiveness contains activities that can be applied to evaluate the impact of change management interventions.

A. The HR department

B. Employee representative or works council

C. The IT department

D. The project sponsor

E. Senior managers of impacted business units

A. Using already existing channels allows to communicate generic information, and establishing new channels helps to convey messages to younger users.

B. Using already existing channels allows a fast internalization of conveyed messages, and establishing new channels reduces the alignment effort with the project lead.

C. Using already existing channels helps to point out what remains stable, and establishing new channels contributes to preventing an information overload.

D. Using already existing channels reduces costs and effort, and establishing new channels helps to draw attention to the communicated content.

A. The start of each change management activity is assigned to one specific SAP Activate phase

B. The SAP Activate phases build the dimensions of the organizational change management framework

C. Each change management dimension is assigned to a specific SAP Activate phase

D. Some change management activities are executed in more than one SAP Activate phase

A. Occasion to exchange with peers from different units

B. Prospect of a skill development regarding project management

C. Possibility to foster their own visibility within the organization

D. Chance to look behind the scenes of a business transformation

E. Opportunity to influence the design of the new business processes

A. Conduct a thorough as-is analysis.

B. Collect as many ideas for change management as possible.

C. Identify and assign resources and define responsibilities.

D. Develop a detailed plan for change management.

E. Manage expectations towards change management.

A. Project management focuses on the project tasks, change management on the cooperation within the project team.

B. Project management focuses on the hard factors, change management on the soft factors.

C. Project management focuses on the organizational level, change management on the individual and group level.

D. Project management focuses on the objectives of the project, change management on the vision of the project.