最新的ServiceNow Certified Field Service Management (FSM) Implementation Specialist - CIS-FSM免費考試真題
問題1
What does it mean when you set a work order task as an upstream task?
正確答案: B
問題2
What scheduled job considers the tasks assigned to or accepted by agents on the current date and automatically enhances the routes for those tasks?
正確答案: C
問題3
What feature reorders an agent's tasks for the day as efficiently as possible, using either geolocation or straight-line estimation?
正確答案: B
問題4
What allows for more accurately tracking agent's locations through mobile devices?
正確答案: A
問題5
When defining a maintenance schedule, what type of trigger would you use for work to be performed based on time and count?
正確答案: A
問題6
What is used to categorize different types of work for time reporting?
正確答案: C
問題7
In the context of time recording, "Out of office", "Meeting", and "Training" are examples of what?
正確答案: D
問題8
Which operational role is responsible for scheduling appointments and assigning tasks to agents?
正確答案: A
問題9
Which operational role typically creates personal events for an agent's calendar?
正確答案: A
