最新的ASQ Certification認證 CSSBB考試題庫

問題1

Which of the following systems uses signals to communicate the need for units or components?

A. Changeover

B. Andon cord

C. Kanban

D. Poka-yoke

正確答案: C

說明：（僅 VCESoft 成員可見）

問題2

What does the "X" signify for countermeasures on a process decision program chart?

A. They are easy to implement.

B. They are practical.

C. They are impractical.

D. They are within cost constraints.

正確答案: C

說明：（僅 VCESoft 成員可見）

問題3

Which of the following factors within an organization would most likely reduce the likelihood that Six Sigma projects will be successfully implemented?

A. The overall corporate strategy is not clearly defined.

B. Project status meetings are not held frequently enough.

C. Effective communication within an organization is emphasized at all levels.

D. There are not enough Black Belts currently employed by the organization.

正確答案: A

說明：（僅 VCESoft 成員可見）

問題4

In order to appropriately measure the capability and performance of a process, that process must be

A. measured using variables data

B. centered between the specification limits

C. stable

D. on target

正確答案: C

說明：（僅 VCESoft 成員可見）

問題5

Which design for X involves the team recognizing that limitations may exist with respect to creation of a product?

A. Design for maintainability

B. Design for cost

C. Design for robustness

D. Design for manufacturing

正確答案: D

說明：（僅 VCESoft 成員可見）

問題6

The primary purpose of a pilot test is to

A. evaluate a proposed solution

B. link customer expectations to quality goals

C. understand an existing process

D. design a new or improved process

正確答案: A

說明：（僅 VCESoft 成員可見）

問題7

A hospital is preparing for a survey for a certification process by an accreditation body. Administration has provided hospital managers with a list of items that the assessors will be asking about. Which of the following analysis tools should management use as part of their preparation for this assessment?

A. Failure mode and effects analysis (FMEA)

B. Gap analysis

C. Root cause analysis (RCA)

D. Measurement system analysis (MSA)

正確答案: B

說明：（僅 VCESoft 成員可見）

問題8

When a team is performing an analysis of variance (ANOVA), which of the following conditions would indicate the need to transform the data?

A. The residuals indicate a non-constant variance.

B. The residuals show patterns of completely random behavior.

C. A normal probability plot of residuals exhibits a completely linear relationship.

D. There is evidence of outliers in the raw data.

正確答案: A

說明：（僅 VCESoft 成員可見）

問題9

Which of the following symbols is used to denote a sample standard deviation?

A. #

B. #

C. #

D. s

正確答案: D

說明：（僅 VCESoft 成員可見）

問題10

Which of the following techniques will create sample bias?

A. Using stratified sampling when lots come from different machines, shifts, or operators

B. Collecting samples from various locations in a homogeneous population

C. Collecting samples from the same location in each container, rack, or bin available

D. Using an acceptance sampling plan for product received in a continuous flow

正確答案: C

說明：（僅 VCESoft 成員可見）

問題11

Which of the following criteria should be used to select rational subgroups for control chart sampling?

A. Homogeneity within subgroups: Low; Chance for differences between subgroups: Maximized

B. Homogeneity within subgroups: Low; Chance for differences between subgroups: Minimized

C. Homogeneity within subgroups: High; Chance for differences between subgroups: Minimized

D. Homogeneity within subgroups: High; Chance for differences between subgroups: Maximized

正確答案: D

說明：（僅 VCESoft 成員可見）

問題12

Which of the following metrics should be used as a customer loyalty metric?

A. Customer order size

B. Customer referrals

C. Customer order frequency

D. Customer call time length

正確答案: B

說明：（僅 VCESoft 成員可見）

問題13

Gauge traceability requires an unbroken chain of calibrations from each gauge to

A. a single set of standards used throughout the entire organization

B. an internal company standard that is correlated with appropriate ISO standards

C. an internal company standard that is correlated with the standard recommended by the gauge manufacturer

D. a certified standard that has a valid relationship to national or international standards

正確答案: D

說明：（僅 VCESoft 成員可見）

問題14

In SPC, on an X# and R chart it is desirable that the X# chart detects process shift, and the R chart captures

A. common cause variation

B. assignable cause variation

C. trends

D. the sample size

正確答案: B

說明：（僅 VCESoft 成員可見）

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