最新的Peoplecert ITIL Foundation (Version 5) - ITILFNDv5免費考試真題

問題1
Which activity focuses on securing and allocating necessary resources efficiently?

正確答案: D
說明:(僅 VCESoft 成員可見)
問題2
A healthcare IT provider is planning to launch a new digital appointment system. According to
'Focus on value', what should the organization do first?

正確答案: B
說明:(僅 VCESoft 成員可見)
問題3
When considering the type of relationship required with other organizations involved in the design and delivery of services, which dimension of service management are you utilizing?

正確答案: D
說明:(僅 VCESoft 成員可見)
問題4
What does a service journey describe?

正確答案: D
說明:(僅 VCESoft 成員可見)
問題5
Which dimension of product and service management addresses data and technologies used in digital product and services?

正確答案: A
說明:(僅 VCESoft 成員可見)
問題6
Which of the following terms BEST describes a change?

正確答案: A
說明:(僅 VCESoft 成員可見)
問題7
Which ITIL concept includes governance, practices, and continual improvement?

正確答案: C
說明:(僅 VCESoft 成員可見)
問題8
Which term is used to describe removing something that could have an effect on a service?

正確答案: C
說明:(僅 VCESoft 成員可見)
問題9
Which dimension is concerned with management of relationships with external organizations?

正確答案: D
說明:(僅 VCESoft 成員可見)