最新的A+認證 JK0-802考試題庫

問題1

Phishing is:

A. An infection that causes a computer to behave erratically by playing music and launching browser windows.

B. An infection that causes a web browser to go to a different site than the one intended from a search result page.

C. A technique used to obtain financial information from a user mimicking a legitimate website.

D. A technique used to obtain financial information from a user by compiling information from social networks and their friends.

正確答案: C

說明：（僅 VCESoft 成員可見）

問題2

A user has unintentionally and unknowingly hit a key combination that flipped the screen image upside down. Which of the following should a technician do to resolve the user's issues?

A. Press the CTRL+TAB+1 key combination on the keyboard.

B. Press the CTRL+ALT+ARROW UP key combination on the keyboard.

C. Press the CTRL+SHIFT+HOME key combination on the keyboard.

D. Press the CTRL+CAPS LOCK+ESC key combination on the keyboard.

正確答案: B

問題3

Which of the following can a technician implement to ensure that only company owned mobile devices can connect to the wireless network?

A. Configure MAC address filtering on the access points.

B. Deploy a script to auto-configure employees' mobile devices wireless settings.

C. Enable WPA2-Personal with a strong password.

D. Implement a wireless policy and train all users.

正確答案: A

問題4

A customer needs to setup their laptop for use with a proxy server to browse the web at work. Which of the following areas would a technician need to visit to configure this on a Windows 7 system?

A. System Protection

B. Windows Firewall

C. Security Center

D. Internet Options

正確答案: D

說明：（僅 VCESoft 成員可見）

問題5

Which of the following is an example of client-side virtualization?

A. Running a DOS application on a Windows 7 32-bit operating system

B. Cloud hosted office applications

C. Compatibility mode on a program icon properties menu

D. XP mode running in Windows 7 64-bit operating system

正確答案: D

說明：（僅 VCESoft 成員可見）

問題6

A network DHCP server crashes and has to be rebuilt from scratch. Shortly afterwards many users report an "Address Conflict" alert on their computers. Which of the following tools should the users run to help fix this issue?

A. netstat

B. nbtstat

C. route

D. ipconfig

正確答案: D

問題7

A technician is called onsite to solve a network connection error. Upon arrival, the technician observes a message on the screen stating there is no boot drive found. Which of the following steps should the technician take NEXT?

A. Restart the system to verify the proper boot sequence.

B. Repair the boot up sequence using recovery console.

C. Inform the customer the hard drive has crashed and replace the drive.

D. Restart the system, booting from a system recovery disk.

正確答案: A

說明：（僅 VCESoft 成員可見）

問題8

A user has installed a new wireless router and is unable to connect their game console to the manufacturer's service. Which of the following should the technician look for FIRST?

A. Ensure the game system has a static IP address.

B. Ensure the correct ports are open.

C. Contact the manufacturer to see if service is available.

D. Ensure the game system has updated firmware.

正確答案: B

說明：（僅 VCESoft 成員可見）

問題9

Which of the following should a technician do LAST after cleaning up a virus infection?

A. Educate the end user

B. Schedule scans and updates

C. Enable system restore and create restore point

D. Update antivirus software

正確答案: A

說明：（僅 VCESoft 成員可見）

問題10

A technician has just implemented a fix on a user's PC. Which of the following would be the technician's NEXT step?

A. Inform the user

B. Document the fix

C. Test the fix

D. Determine cause

正確答案: C

問題11

Which of the following commands may be used on a computer, running Windows 7, to stop a single process from the command line?

A. ERASE

B. SHUTDOWN

C. KILL

D. DEL

正確答案: C

說明：（僅 VCESoft 成員可見）

問題12

The Aero feature is found in which of the following operating systems? (Select TWO).

A. Windows 7 Home Premium

B. Windows XP Media Center

C. Windows 7 Starter

D. Windows XP 64-bit Professional

E. Windows Vista Enterprise

正確答案: A,E

說明：（僅 VCESoft 成員可見）

問題13

Which of the following tabs under MSCONFIG would allow a technician to configure all of the applications that launch at boot?

A. Boot

B. Services

C. Startup

D. Tools

正確答案: C

說明：（僅 VCESoft 成員可見）

問題14

What is a possible symptom of a damaged video display?

A. Disconnected punchdown

B. Dead pixel

C. Computer repeatedly boots to Safe Mode

D. Low RF signal

正確答案: B

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