最新的 CIPS Level 5 Advanced Diploma in Procurement and Supply L5M9 免費考試真題:

1. A lorry used for transporting goods between warehouses has a light that flashes up on the dashboard when engine oil needs to be replaced soon. This is an example of what form of maintenance?

A) run to breakdown
B) condition-based maintenance
C) reactive
D) preventative

2. Which of the following is a computer-based programme which determines the amounts of inputs required into a process?

A) MRP
B) Work Scheduling
C) Just in Time
D) Kaizen

3. In the SERVQUAL model how many different types of gaps should be identified by a service provider?

A) 1
B) 10
C) 5
D) 3

4. In which stage of development does the operations department contribute competitive advantage to an organisation?

A) internally supportive
B) externally supportive
C) externally neutral
D) internally neutral

5. Which improvement theory follows the maxim of 'don't automate, obliterate'?

A) ERP
B) Benchmarking
C) BPR
D) Continuous Improvement

問題與答案：