最新的ISM CPSM認證 LEAD考試題庫

問題1

A hiring manager should be concerned with legal ramifications if a candidate is denied a position on the basis of

A. education

B. experience

C. compensation

D. religion

正確答案: D

說明：（僅 VCESoft 成員可見）

問題2

DEF, Inc. does not have a firm control of expenditures, and its global procurement department does not have a strong reputation within the organization. DEF asks the supply manager to centralize the procurement organization, engage stakeholders, and educate the organization on the value of procurement. Which of the following should the supply manager do FIRST to ensure proper engagement and adherence to policies?

A. Communicate a global procurement vision

B. Validate the current procurement structure

C. Communicate the procurement policy

D. Create a global communication plan

正確答案: A

說明：（僅 VCESoft 成員可見）

問題3

A supply manager attends a professional association conference and meets with several supply management colleagues working in related industries. The discussion turns to specific suppliers they have in common, including prices and negotiation experiences. Which of the following is the MOST important reason the supply manager should refrain from this discussion?

A. Revealing supplier information might damage relationships.

B. Corporate ethics policies could be compromised.

C. Giving away negotiation tactics could adversely affect the organization.

D. Topics may violate anti-trust laws or be considered restraint of trade.

正確答案: D

說明：（僅 VCESoft 成員可見）

問題4

XYZ, Inc. is a large manufacturing firm. An internal stakeholder asks XYZ's supply manager to assist with the sourcing of a temporary labor provider for short-term staffing needs. The stakeholder identifies a number of temporary labor agencies that XYZ has worked with in the past. One of these agencies employs the supply manager's spouse as its vice president of marketing. Which of the following is TRUE in this situation?

A. The supply manager should inform the department supervisor and the stakeholder of the personal relationship and request to be removed from the procurement.

B. The supply manager should inform the department supervisor and the stakeholder of the personal relationship and state in writing that it will have no impact on the procurement.

C. Since the stakeholder identified all of the potential suppliers, the supply manager is under no obligation to report the relationship.

D. Since XYZ has worked with all of the agencies in the past, the supply manager is under no obligation to report the relationship.

正確答案: A

說明：（僅 VCESoft 成員可見）

問題5

A company is facing growing pressure to reduce costs by finding less expensive suppliers of raw materials offshore. However, the sourcing team has little experience with offshore suppliers. To prepare the team, which of the following actions by the supply manager will have the GREATEST impact?

A. Revising performance evaluation criteria to emphasize cost savings

B. Obtaining approval for new positions with higher experience requirements

C. Using diagnostic tools to target specific training needs for the staff

D. Restructuring the department to concentrate on priority material categories

正確答案: C

說明：（僅 VCESoft 成員可見）

問題6

Which of the following integrates various functions within an organization, including forecasting, materials management and purchasing?

A. Business intelligence software

B. Enterprise resource planning

C. Material requirements planning

D. Performance management software

正確答案: B

說明：（僅 VCESoft 成員可見）

問題7

MNO, Inc. hires a contractor to renovate its office space. The firm pays a deposit for new countertops for the office's cafeteria, but the contractor states that it will not be able to install the new countertops by the agreed upon date. The space needs to be completed on time for a planned grand opening event. Which of the following is the BEST course of action for MNO to take?

A. Determine when the contractor can complete the cafeteria space, and schedule the event for one week later

B. Dismiss the contractor, request a refund of all deposits, and hire the second best contractor from the bid process

C. Withhold further payment to the contractor until the contractor makes arrangements to complete the contract as negotiated

D. Seek remedy from the contractor for the uncompleted portion of the contract and award the remaining portion to another supplier

正確答案: D

說明：（僅 VCESoft 成員可見）

問題8

Two large industrial organizations with global operations merge. Prior to the merger, the two companies had individual buyers at each manufacturing location, and these buyers were very successful. In the newly merged company, a sourcing team is established, with commodity managers reporting to the chief purchasing officer (CPO). Saving money has always been a top priority of the procurement staff, but the CPO is concerned about the new company's culture, as the commodity manager role didn't exist in either of the two companies prior to the merger.
Which of the following should the CPO be MOST concerned with to ensure the success of the new commodity managers?

A. Risk management

B. Cost avoidance

C. Optimization effort

D. Cost containment

正確答案: A

說明：（僅 VCESoft 成員可見）

問題9

A supply manager conducts an audit of a supplier for a proprietary material and finds safety deficiencies in the supplier's plant. Which of the following is the FIRST course of action the supply manager should take?

A. Notify the supplier of the contract breach and provide a thirty day period to cure

B. Work with the supplier to improve working conditions

C. Source a substitute product for the proprietary material

D. Qualify an alternate supplier to manufacture the proprietary material

正確答案: B

說明：（僅 VCESoft 成員可見）

問題10

Which of the following is an example of an organization mission statement?

A. "Hire, train and retain skilled staff members to represent us"

B. "Offer innovative customer service responsive to our market's needs"

C. "Update procedure manuals and reference materials for all divisions"

D. "Enhance our reputation in a demanding and rapidly changing field"

正確答案: B

說明：（僅 VCESoft 成員可見）

問題11

A government entity emphasizes that preference be given to businesses owned by individuals with disabilities.
This organization's actions can be BEST characterized as

A. allowing bias to affect sourcing decisions

B. attempting to realize cost savings

C. creating a level playing field

D. furthering socioeconomic goals

正確答案: D

說明：（僅 VCESoft 成員可見）

問題12

A supply manager for XYZ Inc. unknowingly sources a defective component, triggering a mass recall of the end product. One of XYZ's competitors has a representative appear on a television program, and the representative states that XYZ knowingly used the defective component, thus endangering the end customer. Based on this information, on what grounds can XYZ seek legal action against this competitor?

A. Estoppel

B. Slander

C. Libel

D. Disparagement

正確答案: C

說明：（僅 VCESoft 成員可見）

問題13

A supply manager is scheduled to make a presentation at an upcoming management conference. The supply manager wants to present supply management as a key team member and an important contributor. Which of the following is the BEST approach for the supply manager to take in order to get a favorable reception?

A. Discuss supply management in a light manner without appearing frivolous

B. Demonstrate how accomplishments support organizational goals

C. Include technical definitions and specific process mapping

D. Present results and challenge other departments to match them

正確答案: B

說明：（僅 VCESoft 成員可見）

問題14

Smith is a supply manager for UVW, Inc. In late June, a stakeholder asks Smith to issue a request for proposal (RFP) with a due date of August 8. Smith makes an error in the RFP and indicates the deadline as August 15. Smith discovers the error several weeks later and, without consulting the supervisor, contacts the stakeholder to say that some potential suppliers could not meet the August 8 deadline and requested that the deadline be extended to August 15. The stakeholder grudgingly agrees to the extension. Smith's supervisor learns of the attempted cover-up before the original due date. Which of the following is the BEST way for the supervisor to handle this situation?

A. Call the stakeholder, and explain that although the suppliers did not request an extension, the additional time for response will likely increase quality, and thus the extension will be of benefit

B. Do nothing, as the stakeholder already agreed to the extra week, and telling the stakeholder what happened could damage the department's credibility

C. Contact the stakeholder and explain the situation, accept bids through August 15, and reprimand Smith in accordance with HR policy

D. Explain the situation to the stakeholder, contact the suppliers, and request that they submit their responses by August 8 as originally required

正確答案: C

說明：（僅 VCESoft 成員可見）

問題15

Which of the following is MOST appropriate as a supply management mission statement?

A. "Supply management's primary role is to manage the cycle from planning to contract management for goods and services."

B. "Supply management's primary role is to obtain the lowest cost for goods and services."

C. "Supply management's primary role is to consider global goods and services."

D. "Supply management's primary role is to obtain goods and services in response to internal needs."

正確答案: A

說明：（僅 VCESoft 成員可見）

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