最新的BCS Business Analysis認證 PC-BA-FBA-20考試題庫

問題1

Which framework can be used to build an enterprise view of processes?

A. Swimlane diagram.

B. Porter ' s five forces model.

C. Value chain analysis.

D. Class model.

正確答案: C

說明：（僅 VCESoft 成員可見）

問題2

Which of the following elements of a use case diagram is used to indicate those who expect to receive a service from the system?

A. Entities.

B. Actors.

C. Users.

D. System boundaries.

正確答案: B

說明：（僅 VCESoft 成員可見）

問題3

On joining a new company. Sara spent time reviewing the company ' s organisation chart She was particularly interested in the sponsor of the project she is joining What is Sara LIKELY to have learnt about the sponsor from this? Select the TWO that apply

A. Their position in the company hierarchy

B. Their preferred management style

C. The culture within their team

D. Their span of control

E. The scope of their responsibilities

正確答案: A,D

說明：（僅 VCESoft 成員可見）

問題4

Which of the following statements about prototyping as an investigation technique are FALSE? (Select Two)

A. Allows an analyst to confirm their understanding of requirements.

B. Suitable for waterfall requirements elicitation.

C. Only suitable for Agile project environments.

D. Enables the elicitation of usability requirements.

正確答案: B,C

說明：（僅 VCESoft 成員可見）

問題5

PESTLE Analysis is used to assess what?

A. Internal environment.

B. Customer sentiment.

C. Stakeholder power.

D. External environment.

正確答案: D

問題6

Which statement best defines "observation" as used in business analysis?

A. A technique where the analyst asks stakeholders direct questions to understand their needs.

B. A workshop activity where stakeholders visualise future state processes.

C. A formal or informal method of watching how a task is performed in its real context.

D. A method involving structured interviews for eliciting requirements.

正確答案: C

說明：（僅 VCESoft 成員可見）

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