最新的Pegasystems Certified Pega Business Architect 24 - PEGACPBA24V1免費考試真題
問題1
The business process for an automobile insurance claim consists of the following phases:
* Submission: The customer contacts a customer service representative (CSR) to file the claim.
* Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs.
* Repair: A third party performs the repairs on each vehicle, communicating with the adjuster and customer as necessary.
* Verification: After each vehicle repair, the adjuster closes the claim.
According to Pega best practices, which phase can you implement as a child case?
* Submission: The customer contacts a customer service representative (CSR) to file the claim.
* Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs.
* Repair: A third party performs the repairs on each vehicle, communicating with the adjuster and customer as necessary.
* Verification: After each vehicle repair, the adjuster closes the claim.
According to Pega best practices, which phase can you implement as a child case?
正確答案: C
說明：（僅 VCESoft 成員可見）
問題2
You configure a service level to adjust assignment urgency to 100 when the goal interval lapses.
What does the assignment urgency impact the deadline and passed deadline intervals?
What does the assignment urgency impact the deadline and passed deadline intervals?
正確答案: A
說明：（僅 VCESoft 成員可見）
問題3
A survey is sent to a customer via email. How do you configure a solution to ensure the email includes the case ID for the survey?
正確答案: B
問題4
Consider the following scenario: A customer files a fraud complaint. The complaint is investigated by a customer service agent.
* The customer service agent may request additional information form the customer
* The merchant is notified and given 15 days to dispute the fraud claim
* If the fraud claim is approved, an affidavit is sent to the customer and a refund is posted to the account
* If the fraud claim is rejected, the customer is notified and given 15 days to respond Select the case life cycle design that follows the quidelines for identifying and naming stages.
* The customer service agent may request additional information form the customer
* The merchant is notified and given 15 days to dispute the fraud claim
* If the fraud claim is approved, an affidavit is sent to the customer and a refund is posted to the account
* If the fraud claim is rejected, the customer is notified and given 15 days to respond Select the case life cycle design that follows the quidelines for identifying and naming stages.
正確答案: B
問題5
You are defining a user view for a loan application. If the loan applicant indicates there are one or more open accounts, the Date account opened must be before the current date.
Select the approach that meets the validation requirements:
Select the approach that meets the validation requirements:
正確答案: D
問題6
Your client is planning their next Minimum Lovable Product (MLP) release.
Which three pillars of case design must the Pega Business Architect ensure are taken into account, to capture information for the release? (Choose Three)
Which three pillars of case design must the Pega Business Architect ensure are taken into account, to capture information for the release? (Choose Three)
正確答案: A,B,C
說明：（僅 VCESoft 成員可見）
問題7
When an auto accident claim is resolved in the Resolve stage, email notifications must be sent automatically to the adjuster who inspected the car, to the insured party, and to the insurance agent who verified the claim.
How do you configure the resolve process to support this requirement?
How do you configure the resolve process to support this requirement?
正確答案: D
問題8
In a purchase order case the vendor assigned might not respond to a customer's query in the desired amount of time required by policy. The vendor must respond within the time required according to policy.
Both the vendor and customer should be notified at each milestone.
To satisfy this requirement, create a service level that specifics two of the following options. (Choose two.)
Both the vendor and customer should be notified at each milestone.
To satisfy this requirement, create a service level that specifics two of the following options. (Choose two.)
正確答案: A,D
問題9
In a Customer Service Case Type, customers can indicate interest in filling out a survey about their customer service experience. If the customer agrees to complete the survey, they proceed to the Customer Survey Stage.
Otherwise, the Case resolves automatically. Which configuration satisfies this requirement?
Otherwise, the Case resolves automatically. Which configuration satisfies this requirement?
正確答案: A
說明：（僅 VCESoft 成員可見）
問題10
1 provides a data virtualization layer, separating business logic from interface configurations. Developers use
2 to declare how data is mapped from external sources into your application's 3 and properties. Developers use 4 to ensure Case data remains synchronized with systems of record.
2 to declare how data is mapped from external sources into your application's 3 and properties. Developers use 4 to ensure Case data remains synchronized with systems of record.
正確答案: D
說明：（僅 VCESoft 成員可見）
