最新的Salesforce Certified Omnistudio Consultant - Plat-Con-201免費考試真題
問題1
A company needs to create a process that allows call center admins to retrieve all open cases that have a case type of "network issue" and submit the case data "as-is" to a back-office system for validation in batch on a daily basis. Once the cases have been submitted, the process should trigger an email to the supervisor.
Which three OmniStudio tools should the consultant recommend to meet these requirements?
Choose 3 answers
Which three OmniStudio tools should the consultant recommend to meet these requirements?
Choose 3 answers
正確答案: B,C,D
說明：（僅 VCESoft 成員可見）
問題2
A company has an OmniScript that allows agents to schedule service calls. The first step displays the account name, primary contact name, and telephone number to the user for confirmation. On the second step, it displays available appointment slots, which are retrieved from an external service in XML and then transformed into JSON. The following actions are currently used in the OmniScript:
* DataRaptor Extract Action
* HTTP Action
* DataRaptor Transform Action
Following best practices, what can the consultant recommend to reduce processing time?
* DataRaptor Extract Action
* HTTP Action
* DataRaptor Transform Action
Following best practices, what can the consultant recommend to reduce processing time?
正確答案: D
說明：（僅 VCESoft 成員可見）
問題3
An insurance company decides to implement a sales console for the sales representatives that displays or provide access to customer information. The consultant reviews all the information required and determines that FlexCards would be the best solution to display part of the required information.
Which two pieces of data should the consultant recommend displaying using FlexCards' Choose 2 answers
Which two pieces of data should the consultant recommend displaying using FlexCards' Choose 2 answers
正確答案: B,D
說明：（僅 VCESoft 成員可見）
問題4
A company has an existing OmniScript that agents use to create new billing accounts. It currently has three steps to capture the required information:
* Step 1: account name and legal number
* Step 2: billing cycle and monthly due date
* Step 3: email and telephone number
After each step, a DataRaptor is used to update the account information in Salesforce.
Following best practices, which two improvements can the consultant recommend for this OmniScript?
Choose 2 answers
* Step 1: account name and legal number
* Step 2: billing cycle and monthly due date
* Step 3: email and telephone number
After each step, a DataRaptor is used to update the account information in Salesforce.
Following best practices, which two improvements can the consultant recommend for this OmniScript?
Choose 2 answers
正確答案: A,C
說明：（僅 VCESoft 成員可見）
問題5
A company is creating a FlexCard for agents to respond to account inquiries. The company has decided to lim actions on the card to the three most frequent and important actions users typically take.
Based on the user analysis exhibit shown below, which three actions should appear on the card?
Choose 3 answers
Based on the user analysis exhibit shown below, which three actions should appear on the card?
Choose 3 answers
正確答案: B,D,E
說明：（僅 VCESoft 成員可見）
問題6
A consultant is working with a client who wants to use a Flexcard to display data from a specific Salesforce object. The client is unsure which data source What advice should the consultant give to the client?
正確答案: C
說明：（僅 VCESoft 成員可見）
問題7
An insurance company wants to create an OmniScript that allows the user to review and change account number such as phone number and website. In this process, the following functionality is needed:
* Enter the company's website
* Enter the account phone number
* Each field should display on a separate line of the page
Which three elements should the consultant include in the OmniScript design solution?
Choose 3 answers
* Enter the company's website
* Enter the account phone number
* Each field should display on a separate line of the page
Which three elements should the consultant include in the OmniScript design solution?
Choose 3 answers
正確答案: B,C,D
說明：（僅 VCESoft 成員可見）
問題8
A company needs to implement new verification processes for contacts in their org. This process relies on three Contact record types: Recruiter, Candidate, and Trainer. The verification process is different for each type of contact. For example, recruiters must pass a background check; trainers must complete mandatory training classes, and candidates must achieve certifications.
Which OmniStudio tools should the consultant recommend to meet these requirements?
Which OmniStudio tools should the consultant recommend to meet these requirements?
正確答案: D
說明：（僅 VCESoft 成員可見）
