最新的EXIN BCS Service Integration and Management - SIAMF免費考試真題

A. manage day to day service delivery

B. establish a governance framework

C. manage processes, teams, and tools

D. appoint the service integrator and provider

A. SIAM provides a single point of control for the integrated delivery of services.

B. SIAM enables effective contracts between the service integrator and the service providers.

C. SIAM provides service providers with a tool to support their internal processes.

D. SIAM makes service providers accountable for the end-to-end delivery of services.

A. argue first, fix later

B. Ishikawa approach

C. fix first, argue later

D. Root-cause analysis

A. strategy

B. delivery

C. integration

D. operation