Salesforce Salesforce-Slack-Administrator 考試概覽:

認證廠商:	Salesforce
考試名稱:	Salesforce Certified Slack Administrator
考試代碼:	Slack-Administrator
相關認證:	Salesforce 認證管理員 Salesforce 認證平台應用程式建構師
支援語言:	English
推薦課程:	Slack 管理員學習路徑 (Trailhead)
考試報名:	Salesforce Webassessor 註冊官方證照網頁
範例考題:	Salesforce Salesforce-Slack-Administrator 範例考題
考試方式:	透過 Salesforce Webassessor (Kryterion) 進行線上監考考試。
必備條件:	建議具備 Slack 管理的先備經驗以及 Salesforce 管理的基本知識。
官方大綱網址:	https://trailhead.salesforce.com/credentials/slack-administrator

Salesforce Salesforce-Slack-Administrator 考試大綱：

主題	簡介
主題 1	Enabling Slack Success: This section focuses on the skills of Admins to develop a vision for Slack within their organization. Candidates will use analytics dashboards to track usage and make recommendations based on data insights, such as channel archival or promoting best practices.
主題 2	User Lifecycle Management: This area focuses on managing user accounts throughout their lifecycle in Slack. Candidates will implement authentication options based on organizational requirements and recommend processes for new account creation.
主題 3	Channel and User Group Administration: This section measures the skills of Salesforce Administrators in setting up and managing Slack channels. Candidates will learn when to use channels versus direct messages or group DMs, as well as when to opt for public or private channels.
主題 4	App Administration: This section evaluates the skills of Slack Administrators in managing applications within Slack. Candidates will summarize the value of interoperability for both decision-makers and end-users while learning to use Workflow Builder for automating tasks.