最新的Salesforce Consultant認證 Slack-Con-201考試題庫

問題1

You are a Slack consultant helping a client on Enterprise Grid set up Slack Connect channels that will be used to collaborate with an external partner. The client's Enterprise Grid houses four workspaces: Social, External, Marketing and Finance.
Unless modified from the default in the client's Enterprise Grid, which workspaces can channel members request to work with individuals from the external partner?

A. The External workspace only

B. The latest workspace created in the Enterprise Grid

C. The first workspace created in the Enterprise Grid

D. All the workspaces housed within the Enterprise Grid

正確答案: D

說明：（僅 VCESoft 成員可見）

問題2

Creameri Ice Cream Co. has high satisfaction ratings from ice cream customers, but low employee satisfaction ratings. In the monthly engagement surveys, employees consistently state they are not always aware when shipments are scheduled to arrive and when there are company-wide announcements.
In order to help Creameri Ice Cream Co. improve employee satisfaction, what types of information should you prioritize gathering during your discovery call?

A. Learnings from the Creameri Ice Cream Co. employee satisfaction survey

B. Schedule of Creameri Ice Cream Co. deliveries and expected delays

C. A list of all other projects Creameri Ice Cream Co. is working on at the moment that may impact employee satisfaction

D. Insights about existing pain points and how Creameri Ice Cream Co. collaborates today

正確答案: D

說明：（僅 VCESoft 成員可見）

問題3

Your client wants to add an additional layer of security for their data in Slack. They enquired about Slack's Enterprise Key Management (EKM) product.
What guidance can you provide on how to proceed with enabling EKM?

A. EKM is a free product that you can add-on as necessary. Only Org Owner has the ability to enable EKM.

B. EKM is an add-on product that needs to be purchased and then configured with support from Slack.

C. EKM is included with the purchase of Slack security tools and can be enabled by the Org Owner.

正確答案: B

說明：（僅 VCESoft 成員可見）

問題4

Your client is a security-conscious financial services firm implementing Slack for the first time.
When planning an introductory Slack 101 learning session, which consideration is most important?

A. The client's use of Block Kit

B. The client's Policies & Settings

C. The client's Data Loss Prevention (DLP) partner

D. The client's eDiscovery app

正確答案: B

說明：（僅 VCESoft 成員可見）

問題5

Your client firmly believes that a great onboarding experience sets employees up for success. The client wants to start the process with a warm welcome in Slack where new employees can share fun and important information with their new coworkers.
What is an ideal and automated onboarding experience in Slack for new employees?

A. New employees receive a message from their manager asking for the new employee to post an introduction to a company-wide #welcome channel.

B. New employees receive a private welcome bot message congratulating them on joining the team at BestHR with some important information to get started.

C. New employees receive a welcome bot message and are prompted to fill out the introduction workflow that will be automatically shared with their team when the workflow is complete.

D. New employees are prompted by their managers to fill out the introduction workflow that will be automatically shared with their team when the workflow is complete.

正確答案: C

說明：（僅 VCESoft 成員可見）

問題6

You are hosting a Slack training for your client, Elevated Enterprises, who just completed their grid migration. To prepare for the training session, you created a Slack training channel but did not invite any participants because the first activity in your session will be for them to search for and join the channel. At the start of the session, you realize that some attendees are not able to find and join the channel by searching for the channel name in the search bar, while others are able to search and join the channel with no issue.
What is the most likely reason some users can find and join the training channel while others cannot?

A. The users have not enabled Slack Connect.

B. The channel is private.

C. The channel is public but in a workspace that not all users belong to.

D. The users have accidentally filtered their search results.

正確答案: C

說明：（僅 VCESoft 成員可見）

問題7

Which discovery question will best help you understand your client's security concerns and guidelines?

A. Are there groups within the organization that need more restrictive permissions or access than a typical employee?

B. Is there frequent external collaboration between your organization and external parties such as customers and vendors today?

C. Which internal teams collaborate most frequently in your current organization?

D. What user support model does your organization use today to answer IT and Slack-related questions?

正確答案: A

說明：（僅 VCESoft 成員可見）

問題8

During your Experience Discovery Session with a client, you learn that only the IT department is currently using Slack, but the client plans to launch Slack to the rest of the organization soon.
How will this information affect your deliverables?

A. The client will have varying levels of Slack usage maturity across the organization that you will need to cater towards.

B. The marketing team will require its own Slack support process.

C. The client will require two separate sessions for the Slack Governance discussion, one for existing users and another for brand new users.

D. Org-wide channels cannot be adopted across the company.

正確答案: A

說明：（僅 VCESoft 成員可見）

問題9

An attendee at one of your training sessions wants to learn more about using Slack. They don't have a specific topic in mind and want to learn more about the tool at their own pace.
What do you recommend to this attendee?

A. Check out the resources in the Slack Help Center.

B. Reach out to the help desk.

C. Take the Slack Admin Certification Prep Course.

D. Contact a Slack Admin.

正確答案: A

說明：（僅 VCESoft 成員可見）

問題10

Your client is migrating to Enterprise Grid and is looking for guidance on how to manage guest users that will need to retain the same level of access to Slack post-migration.
What should you suggest?

A. Convert guests to full members.

B. Convert guests to multi-channel guests.

C. Collaborate with guests via a Slack Connect channel.

D. Enable the option to bypass SSO for guests.

正確答案: C

說明：（僅 VCESoft 成員可見）

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