Avaya 6202 考試概覽:
| 認證廠商: | Avaya |
|---|---|
| 考試名稱: | Avaya Aura(TM) Contact Center Implementation Exam 6202 |
| 考試代碼: | 6202 |
| 相關認證: | Avaya Aura Contact Center Avaya Contact Center Solutions |
| 支援語言: | English |
| 考試形式: | 選擇題 |
| 推薦課程: | Avaya 官方培訓課程 |
| 考試報名: | Pearson VUE Avaya 考試 Avaya 認證與培訓入口網站 |
| 範例考題: | Avaya 6202 範例考題 |
| 考試方式: | 線上監考或授權測試中心 (Pearson VUE) |
| 必備條件: | 建議:熟悉 Avaya Aura Contact Center 基本原理與基本電話技術概念 |
| 官方大綱網址: | https://www.avaya.com/training/ |
Avaya 6202 考試大綱主題:
| 章節 | 目標 |
|---|---|
| 主題 1: 疑難排解與維護 | - 系統監控與問題解決
|
| 主題 2: Avaya Aura Contact Center 架構 | - 核心元件與系統架構
|
| 主題 3: 專員與佇列管理 | - 專員設定與管理
|
| 主題 4: 路由與呼叫流程管理 | - 聯絡路由邏輯
|
| 主題 5: 安裝與設定 | - 系統安裝與初始設定
|
最新的 Avaya Aura 6202 免費考試真題:
問題 #1
After completing the in installation of the Contact Center Manager Server (CCMS), you want to display
the installation log. What is the path to this log?
A. C:\Avaya\Logs\Sysops
B. C:\Logs\CCMS
C. D:\Avaya\Logs\PV
D. D:\Log\CMS
問題 #2
A customer has installed Contact Center Manager Administration (CCMA) to manage Contact Center
Manager Server (CCMS) , The servers can communicate with other servers and PCs using either
multicast or unicast data
How is real-time data sent from the Avaya Aura(TM) Contact Center servers to the desktop PCs?
A. CCMS sends only multicast data to CCMA, which then sends either multicast or unicast data to
desktop PCs
B. CCMS sends either multicast or unicast data to CCMS, which then sends either multicast or unicast
data to desktop PCs
C. CCMS sends only multicast data to CCMA, which then sends only multicast data to desktop PCs
D. CCMS sends only multicast data to CCMA, which then sends only unicast data to desktop PCs
問題 #3
How does Avaya recommend a Release Update (RU) or Service Pack (SP) be added during the
installation of the Aura(TM) Contact Center applications?
A. Create a shared folder with full access on a network drive and download the RU or SP to it
B. Create a folder on the server where the Contact Center software is being installed and download the
RU or SP to it
C. Stop the installation and use Add/Remove Programs to add the downloaded RU or SP
D. Download the RU or SP and write it onto a DBD and then use the DVD to install it onto the server
問題 #4
A customer is installing Avaya Aura(TM) Contact Center with Application Module Link (AML) connectivity
to an Avaya Communication Server 1000 ( CS1000) switch with a remote survivable CS1000 backup site
(Geographical Redundancy) As part of the solution the customer wants to implement an AML based
contact center with Contact CENTER Manager Server (CCMS) installed in the main site and in a remote
Backup site. You are currently installing the primary site CCMS?
What is the process for configuring the CS1000 Remote Backup/Survival Call Server (Survival Media
Gateway)?
A. In the CS1000 System Element Manager, configure the alternate Switch IP Address, The CS1000 will
distribute the primary CCMS registration IP to the backup CS1000 SMG
B. In the CS1000 System, configure a management IP and use this IP in the "Switch IP Address" field
under the CS1000 tab in the Installation Wizard
C. During CCMS Installation go to the Installation Data Window to the CS1000 tab, enter the CS1000
SMG ELAN IP address in the "Alternative Switch IP Address" Field
D. During CCMS Installation go to the Installation Data Window to the CS1000 tab, enter the CS1000
SMG Contact Center Subnet IP address in the "Alternative Switch IP Address" Field
問題 #5
You have just completed installing Contact Center Manager Administration (CCMA) and Security
Framework. An external LDAP user heeds to the are created via the Unified Communications Manager
(UCM)
Which configuration must be run before creating the user?
A. The CCMA User Migration tool must be used to configure the LDAP server
B. Configure the LDAP server information under he external authentication
C. Under the Add Administrative user window choose Authentication type-External and configure the
server IP
D. The user must be created via Access and Partition Management under the CCMA
問題與答案:
| 問題 #1 答案: A | 問題 #2 答案: A | 問題 #3 答案: B | 問題 #4 答案: C | 問題 #5 答案: B |

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你們的學習指南真的對我提供很大的幫助,它讓我獲得了6202認證!