最新的AI Specialist認證 AI-201考試題庫

問題1

The marketing team at Universal Containers is looking for a way personalize emails based on customer behavior, preferences, and purchase history. Why should the team use Agent as the solution?

A. To analyze past campaign performance

B. To send automated emails to all customers

C. To generate relevant content when engaging with each customer

正確答案: C

說明：（僅 VCESoft 成員可見）

問題2

Based on the user utterance, 'Show me all the customers in New York', which standard Agent action will the planner service use?

A. Fetch Records

B. Select Records

C. Query Records

正確答案: C

說明：（僅 VCESoft 成員可見）

問題3

Universal Containers (UC) configured a new PDF file ingestion in Data Cloud with all the required fields, and also created the mapping and the search Index. UC Is now setting up the retriever and notices a required fleld is missing. How should UC resolve this?

A. Create a new custom Data Cloud object that includes the desired field.

B. Modify the retriever's configuration to include the desired field..

C. Update the search index to include the desired field.

正確答案: C

說明：（僅 VCESoft 成員可見）

問題4

The Agentforce Specialist for Coral Cloud Resorts wants to create an agent that will automate the resolution of a large portion of guest complaints related to their vacation experiences. The agent will be able to offer upgrades, hotel credit, and other complimentary options. The agent will also be in charge of escalating the case to a human when a guest has suffered a major disruption (such as cancellation). Following Salesforce best practices, which type of agent should the Agentforce Specialist create?

A. Service Agent with a Flex prompt template

B. Custom Agent with a Flex prompt template

C. Sales A Agent with a Flex prompt template

正確答案: A

說明：（僅 VCESoft 成員可見）

問題5

Universal Containers (UC) wants to use Flow to bring data from unified Data Cloud objects to prompt templates. Which type of flow should UC use?

A. Template-triggered prompt flow

B. Data Cloud-triggered flow

C. Unified-object linking flow

正確答案: A

說明：（僅 VCESoft 成員可見）

問題6

Which design choice MOST reduces the risk of hallucinations?

A. Higher temperature settings

B. Strong grounding in Salesforce data

C. Open-ended instructions

D. Larger prompts

正確答案: B

說明：（僅 VCESoft 成員可見）

問題7

Which action should an admin take if an Agentforce agent consistently fails on edge cases?

A. Remove human oversight

B. Disable logging

C. Add fallback and escalation paths

D. Increase autonomy

正確答案: C

說明：（僅 VCESoft 成員可見）

問題8

A company wants an Agentforce agent to update Case records and execute Flows on behalf of support agents. Which security model ensures the agent does NOT exceed the user's data access?

A. System Mode execution

B. Running the agent in the user context

C. Einstein Trust Layer only

D. Public API access

正確答案: B

說明：（僅 VCESoft 成員可見）

問題9

An Agentforce wants to ground a new prompt template with the User related list. What should the Agentforce Specialist consider?

A. The User related list needs to be included on the record page.

B. The User related list is not supported in prompt templates.

C. The User related list should have View All access.

正確答案: B

說明：（僅 VCESoft 成員可見）

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