最新的CX Service認證 1z0-1034-20考試題庫

問題1

Starting from Reference Implementation, your client wants to edit the look, feel, and function of the Answer Detail page. Specifically, the customer wants to add a global banner, remove the Answer Feedback widget, and alter the look and feel of the answer content.
Which three files should you modify?

A. detail.php

B. site.ess

C. standard.ess

D. standard.php

E. AnswerFeedback.widget

F. AnswerFeedback.php

G. site.php

正確答案: A,D,G

問題2

There is a requirement to create an add-in that has limited functionality for most profiles. However, supervisor profiles are allowed to use the full functionality of this add-in. How can you set up and deploy this add-in?

A. You can create a serverconfigProperty called supervisorRole, which will be defaulted to false. When you deploy the add-in using the Add-In Manager, you will change the SupervisorRole to true for the Supervisor profiles. The code within the add-in will use this serverconfigProperty to determine if full functionality of the add-in should be allowed.

B. For all supervisor accounts, open the Add-In tab of the Account Workspace and select the Administrator check box next to the add-in.

C. Add-ins are deployed as DLLs to Oracle B2C Service and there is no way to divide permissions of these DLLs.

D. You can deploy the add-in with a configuration file zipped with the DLL. Change the configuration file for the supervisor profiles so that the DLL will allow full access for those users.

E. Using the Add-In Manager, go to the Profile Access section of the add-in. For all of the Supervisor profiles, select the Run as Administrator check box.

正確答案: A

問題3

What are the two limitations of a Connect Web Service for SOAP (CWSS) request?

A. 1000 objects returned via a QueryObjects request

B. 1000 BATCH items per CRUD request

C. 100 ROQL statements per CRUD request

D. 20000 ROQL output rows per QueryCSV SOAP request

E. 100 objects per CRUD request

正確答案: A,B

問題4

Your Customer wants to fetch specific contact details using an ROQL query. Their requirements are:
1. Fetch Contact ID, Contact First name, and Contact Last name details.
2. Contact first name should start with "A."
3. Query should run against the report database.
4. All contacts must be sorted in ascending order by Contact first name.
Which query will meet all the requirements?

A. String queryString = "USE OPERATIONAL; SELECT id, C.Name.First, C.Name.Last FROM Contact C WHERE

B. String queryString = "USE REPORT; SELECT id. C.Name.First, C.Name.Last FROM Contact C WHERE C.Name.First = 'A%' ORDER BY Contact.Name.First;

C. String queryString = "USE REPORT; SELECT id, C.First, C.Last FROM Contact C WHERE C.First tike *A%' ORDER BY Contact.First;

D. String queryString = "USE REPORT; SELECT id, C.Name.First, C.Name.Last FROM Contact C WHERE C.Name.First like 'A%' ORDER BY Contact.Name.First;

E. Name.First like 'A%* ORDER BY Contact.Name.First;

正確答案: E

問題5

Identify three options that describe functionality that is available in the deployment process for Customer Portal.

A. ability to deploy pages directly from development to production

B. ability to deploy page sets

C. ability to view changes in the staging area

D. ability to roll back to any of the last five versions of production

E. ability to select individual files to promote to production

F. ability to roll back individual files from production

正確答案: A,C,D

問題6

You notice that your mobile Customer Portal pages are not displaying in development mode. Identify the cause of the error.

A. The post_page_render hook should set the user agent cookie.

B. A mobile page set mapping has not been enabled.

C. Cookies are required for Custom Portal.

D. The pre_age_render hookShould Set the USER_AGENT cookie.

E. The login_required attribute of the Page metatag should be set to false.

正確答案: E

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