Salesforce Agentforce-Specialist 考試概覽:

認證廠商:	Salesforce
考試名稱:	Salesforce 認證 Agentforce 專家 (AI-201)
考試代碼:	AI-201
證照有效期限:	1 年（須每年完成維護作業）
相關認證:	Salesforce 認證 AI 專家
支援語言:	英文
實際考試題數:	60-65
考試費用:	200 美元
考試形式:	多選題, 單選題, 情境導向題
及格分數:	73%
考試時間:	105 分鐘
推薦課程:	Trailhead Agentforce 專家認證備考課程
考試報名:	Salesforce 認證考試報名 Pearson VUE 考試預約
範例考題:	Salesforce Agentforce-Specialist 範例考題
考試方式:	線上監考模式或至 Pearson VUE 考場應考
必備條件:	無強制報考資格；建議具備 6 個月 Agentforce 或 Salesforce AI 功能相關使用經驗
官方大綱網址:	https://trailhead.salesforce.com/credentials/certification-detail-print/?certificationId=286

Salesforce Agentforce-Specialist 考試大綱：

主題	簡介
主題 1	Multi-Agent Interoperability: This domain explains Model Context Protocol (MCP), agent-to-agent communication, and when to use Agent API for system interactions.
主題 2	Development Lifecycle: This area addresses testing agents in Testing Center, deploying from sandbox to production, and managing agent adoption and monitoring.
主題 3	Prompt Engineering: This section focuses on using Prompt Builder, managing user roles, creating prompt templates with field generation and flex types, selecting grounding techniques, and applying best practices for effective prompts.
主題 4	Data Cloud for Agentforce: This domain covers Agentforce Data Library types, improving responses with unstructured data through chunking and indexing, understanding retrievers, and selecting keyword, vector, or hybrid search types.
主題 5	AI Agents: This domain covers configuring agent behavior, understanding the reasoning engine, selecting topics and actions for agent types, managing Agent User security, choosing appropriate agent types, and connecting agents to various channels.