下載最新試用版
1037位客戶反饋
我們對我們的產品非常有信心，所以我們不提供会给客户带去麻煩的產品。
EXIN EX0-001 考試概覽:
| 認證廠商: | EXIN |
| 考試名稱: | ITIL 基礎考試（2011 年教學大綱） |
| 考試代碼: | EX0-001 |
| 考試時間: | 60 minutes |
| 及格分數: | 65%（26/40） |
| 考試費用: | 依地區與考試機構而定 |
| 相關認證: | ITIL 中級 ITIL 專家級 ITIL 生命週期整合管理 |
| 考試形式: | 選擇題, 閉卷考試 |
| 支援語言: | 英文, 荷蘭文, 德文, 法文, 西班牙文, 葡萄牙文, 日文, 簡體中文 |
| 實際考試題數: | 40 |
| 證照有效期限: | 無固定有效期限（ITIL v3 基礎認證一般視為永久有效） |
| 推薦課程: | ITIL 4 概要介紹（幫助理解 ITIL 架構演進概念） ITIL 基礎課程訓練（EXIN 認可之訓練機構） |
| 考試報名: | EXIN 官方報名入口網站 |
| 範例考題: | EXIN EX0-001 範例考題 |
| 考試方式: | 可透過線上遠端監考或授權考試中心應考 |
| 必備條件: | 無正式報考資格限制 |
| 官方大綱網址: | https://www.exin.com/certifications/itil-foundation |
EXIN EX0-001 考試大綱主題:
| 章節 | 目標 |
|---|---|
| 做為實務方法的服務管理 | - 服務與價值的概念 - 職能、流程與角色概覽 |
| ITIL 服務生命週期 | - 服務策略
|
最新的 EXIN ITIL EX0-001 免費考試真題：
1. Which of the following identifies the purpose of design coordination?
A) Provide a single point of control for all activities and processes within the service design stage of the lifecycle
B) Ensuring all service designs have availability designed into them
C) Control of all supplier relationships from design right through to the production environment
D) Designing of all the links between every service design process and all other processes in the service lifecycle
2. Which of the following are managed by facilities management?
1.Hardware within a data centre or computer room
2.Applications
3.Power and cooling equipment
4.Recovery sites
A) 1, 3 and 4 only
B) All of the above
C) 1 and 3 only
D) 1, 2 and 3 only
3. Which is the first step in the 7 Step Improvement Process?
A) Define what you should measure
B) Prepare for action
C) Where are we now?
D) Identify gaps in Service Level Agreement (SLA) achievement
4. Who is responsible for defining metrics for change management?
A) The service owner
B) The continual service improvement manager
C) The change management process owner
D) The change advisory board (CAB)
5. A process owner has been identified with an "I" in a RACI matrix. Which one of the following would be expected of them?
A) Perform an activity
B) Be kept up-to-date on the progress of an activity
C) Manage an activity
D) Be accountable for the outcome of an activity
問題與答案：
| 問題 #1 答案： A | 問題 #2 答案： A | 問題 #3 答案： A | 問題 #4 答案： C | 問題 #5 答案： B |
124.244.51.* -
今天，我通過 EX0-001 考試有好成績是因為有 VCESoft 這樣的網站，你們的考題和答案真得非常好。