Genesys GE0-703 考試概覽:

認證廠商:	Genesys
考試名稱:	GCP7 - 顧問認證，語音企業版
考試代碼:	GE0-703
證照有效期限:	3年（Genesys 認證之一般有效期限）
及格分數:	65-70%
相關認證:	Genesys Cloud 認證專業人員（GCP） GCP7 顧問認證
考試形式:	選擇題, 情境導向試題, 線上監考考試
考試時間:	90-120
實際考試題數:	60-75
支援語言:	English
範例考題:	Genesys GE0-703 範例考題
考試方式:	透過 Genesys 認證平台或授權考試機構舉行之線上監考考試
必備條件:	建議具備 Genesys Cloud CX 平台操作與聯絡中心營運相關經驗
官方大綱網址:	https://www.genesys.com/certification

Genesys GE0-703 考試大綱：

主題	簡介
主題 1	Explain differences between a single-tenant and multi-tenant deployment Communication with IVR Server Client now called Genesys Queue Adapter (GQA)
主題 2	GVP Installation and Configuration Knowledge and skillsets that demonstrate the ability to perform a basic installation
主題 3	Describe installation requirements and reminders Overview of CIM, Routing and Outbound integration as it pertains to deployment planning
主題 4	GVP Architecture and Product Overview This includes the ability to describe the Genesys Voice Platform architecture Interaction with Universal Routing Service (URS)
主題 5	GVP Outbound Notification Manager (OBN) and Outbound Contact System (OCS) Overview of GVP network architecture
主題 6	Familiarity with the function of the SIP Session Manager and SIP Messaging Describe how to use the GVP Deployment Tool (GDT) to install GVP for single-tenancy