Peoplecert ITIL-4-Practitioner-Deployment-Management 考試大綱：

主題	簡介
主題 1	The ITIL Capability model: This section of the exam measures the skills of a Service Transition Manager and introduces how capability criteria contribute to developing and maturing Deployment Management practices. It focuses on aligning organizational capabilities with ITIL best practices to maintain consistency, quality, and effectiveness in service transitions.
主題 2	Partners and suppliers: This section of the exam measures the skills of a Change Implementation Lead and examines the influence of partners and suppliers in the deployment process. It highlights the importance of effective collaboration and communication with external stakeholders to ensure that deployments are delivered according to expectations and with minimal risks.
主題 3	Practice processes: This section of the exam measures the skills of a Service Transition Manager and delves into the key processes that shape Deployment Management. It outlines how these processes and activities can be aligned with the organization’s value stream to ensure that deployments are well-planned, coordinated, and delivered without disrupting existing services.
主題 4	Practice success factors: This section of the exam measures the skills of a Change Implementation Lead and focuses on understanding practice success factors and the core metrics used to evaluate deployment effectiveness. It emphasizes the importance of tracking efficiency and success in service deployment and how these metrics help improve the overall stability and agility of the service transition process.
主題 5	Practice success: This section of the exam measures the skills of a Change Implementation Lead and explains how to achieve success with Deployment Management through the application of ITIL guiding principles. It focuses on strategies that help establish a robust and value-driven deployment approach that aligns with business objectives and delivers measurable outcomes.
主題 6	Information and technology: This section of the exam measures the skills of a Service Transition Manager and explores how technology and information systems support deployment activities. It covers how tools and digital platforms can enhance the planning, tracking, and execution of deployment efforts, ultimately contributing to more reliable and streamlined service rollouts.

參考：https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-practitioner-deployment-management-3796

Peoplecert ITIL-4-Practitioner-Deployment-Management 考試概覽:

認證廠商:	PeopleCert
考試名稱:	ITIL 4 從業級：部署管理
考試代碼:	ITIL-4-Practitioner-Deployment-Management
相關認證:	ITIL 4 基礎級 ITIL 4 管理專業級 ITIL 4 從業級系列
考試時間:	30 分鐘（非英語母語者可延長至 45 分鐘）
及格分數:	65%（滿分 20 題需答對 13 題）
支援語言:	English
考試費用:	約 280 美元
證照有效期限:	3 年
考試形式:	選擇題, 閉卷考試, 客觀測驗題型
實際考試題數:	20 題
推薦課程:	ITIL 4 從業級官方訓練課程
考試報名:	PeopleCert 官方報名管道
範例考題:	Peoplecert ITIL-4-Practitioner-Deployment-Management 範例考題
考試方式:	線上監考模式測驗
必備條件:	持有 ITIL 4 基礎級、ITIL v3 系列認證，或 ITIL 4 管理專業級轉換證書
官方大綱網址:	https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-practitioner-deployment-management-3796