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1. Which of the following is not part of the organizational structure?

A) Work Group
B) Division
C) Unit
D) Organization

2. You are preparing to create a new major version of an application ruleset in which there are multiple minor and patch versions.
How do you create the new ruleset version?

A) Use the Ruleset Maintenance wizard to merge the existing rules in the relevant ruleset versions to the new version.
B) Use the Application Structure landing page to lock and roll the existing ruleset versions to the new version.
C) Create a new application ruleset using the appropriate version number, then copy the highest version of existing rules into the new ruleset version.
D) Use the Ruleset Maintenance wizard to skim the relevant ruleset versions to copy the highest version of existing rules to the new ruleset version.

3. In which of the following situations would you configure global resource settings?

A) Two SOAP connectors execute in parallel to improve performance.
B) ASAP connector returns simulated data in the development environment.
C) The thresholds for a SLA are set to hours instead of days on a testing environment.
D) The credentials for a REST service differ between development and production environments.

4. A health plan application includes a process for surgical procedure requests. Currently, there is an evaluation subprocess in which a physician reviews the diagnosis and enters the recommended procedure and its urgency.
The request then advances to a medical director who analyzes the feedback and approves the appropriate procedure. The health care organization has created a new requirement, which states that three physicians can perform the evaluation independently. Only two evaluations are necessary to advance the case to the medical director.
In order to allow the three physicians to review the orders in parallel, how would you configure the process?

A) Add a Split Join shape, add a list of physicians, and call the surgical procedure request process.
B) Add a cascading approvals shape that is called by the evaluation subprocess.
C) Add a Split For Each shape, add a list of physicians, and call the evaluation process.
D) Add a Split Join shape, add a list of physicians, and call the evaluation process.

5. For what reason would you configure an Access Deny record?

A) To prevent users from performing a specific flow action.
B) To explicitly prevent users from deleting cases to satisfy a company policy.
C) To prevent users from deleting attachments to a case.
D) To prevent users from updating cases during a particular stage of the case life cycle.

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