Avaya 3303 考試概覽:

認證廠商:	Avaya
考試名稱:	Avaya主動聯繫解決方案建置與維護考試
考試代碼:	3303
考試時間:	90 分鐘
考試形式:	情境導向試題, 選擇題
支援語言:	英文
相關認證:	Avaya認證建置專家 Avaya主動聯繫解決方案認證體系
範例考題:	Avaya 3303 範例考題
考試方式:	監考式考試（實施方式依Avaya認證合作夥伴或訓練機構規定而定）
必備條件:	建議具備Avaya主動聯繫解決方案或聯絡中心系統之相關經驗。

Avaya 3303 考試大綱主題:

章節	目標
主題 1: Avaya主動聯繫解決方案架構	- 撥號模式與專案處理流程 - 系統元件與部署架構
主題 2: 維護與問題排除	- 錯誤處理與問題排除程序 - 系統監控與效能調校
主題 3: 報表與管理作業	- 報表工具與數據分析 - 使用者管理與安全權限角色
主題 4: 系統安裝與設定	- 安裝必要條件與環境建置 - 核心系統設定與整合
主題 5: 專案管理	- 外撥策略與效能最佳化 - 專案建立與設定

最新的 Avaya-Certification 3303 免費考試真題：

問題 #1

A business has a three dialer pod (one primary and two secondary) and ten supervisor workstations. How many Java processes should be running while checking mid-tier services (check_mts)?

A. 13
B. 4
C. 10
D. 3
E. 14

顯示解答討論 0

答案：D 🗳️

問題 #2

Which three should you verify if a network connection error is suspected between the Avaya Proactive Contact 5.X server and the PG230RM? (Choose three.)

A. Verify you have an active flashing LED light on the front of the ENBC card indicating LAN activity.
B. Verify that SWITCHTYPE is set to DIGITAL in /opt/avaya/pds/etc/master.cfg on the Avaya Proactive Contact server.
C. Verify that there are four swif_dg processes running on the Avaya Proactive Contact server.
D. Verify the name (switch1) and IP address for the PG230RM matches between the /etc/hosts onthe AvayaProactiveContact server and in the Network Configuration page on the PG230RM (under the Current Internet Address).
E. Run lanscan and landiag and look for collisions and other errors on the internal network (lan0).

顯示解答討論 0

答案：C,D,E 🗳️

問題 #3

A business wants to configure Avaya Proactive Contact 5.0 with Avaya Aura Contact Center for Blending. Which Avaya software is needed?

A. Communication Control Toolkit (CCT)
B. Telephone Application Programming Interface (TAPI)
C. Application Enablement Services (AES)
D. Telephony Server Application Programming Interface (TSAPI)

顯示解答討論 0

答案：A 🗳️

問題 #4

A system operator opens a Job Status view in the Avaya Proactive Contact Monitor and notices that the status for job EXP100 is shown as Active, but the character-based Job Monitor no longer shows the job as running. The system operator calls support and asks for an explanation.
Which three actions would you perform to begin troubleshooting the problem? (Choose three.)

A. Log on to the dialer and run sqlplus, and then enter the following query: SQL> select * from dialerdef;
B. Log on to the dialer and run sqlplus, and then enter the following query: SQL> select * from mo_last_status;
C. Instruct the supervisor on how to generate debugging data in the cd.log file and ask the supervisor to send you the output for analysis.
D. Tell the supervisor how to locate her personal directory and how to delete all the .cmv files foundthere.
E. Log on to the dialer and run check_db and check_mts.

顯示解答討論 0

答案：A,B,E 🗳️

問題 #5

A company uses Avaya Proactive Contact (APC. 5.X and outbound dialing to perform debt collection for a car dealership. They want to play a message that is appropriate based on the call recipient's past due balance if that call ends up in the wait queue.
Which APC feature should be used?